What is it like to work at CenturyLink?

3.5Work/Life Balance
3.7Salary/Benefits
2.9Job Security/Advancement
3.2Management
3.3Culture
3.0
Productive and challenging workplace with exposure to many varied network products and topologies
Written by Provisioning Technician (Former Employee) from Dublin OH on 19 April 2016
Typical days consisted of config work, but mostly phone support implementing new customer installs and turn ups. We were exposed to a varied set of products provided by Centurylink as well as customer topologies and needs. My immediate team and management were great to work with. The hardest part of the job was trying to interpret the customer orders - more ... and exact needs and fix the many problems that arose from issues in the order process or even the customer needs being fully understood and clarified by sales. The best part of the job was overcoming the challenges and making happy customers. - less
ProsMy teammates and immediate supervisor
ConsLack of accountability especially among the sales and order management teams
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