Century Casino Calgary Employee Reviews

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Good if you don't care
Table Games (Current Employee) –  Calgary, AB11 April 2018
The management is absolute garbage, no critical thinking skills at all only regurgitation of what the owners tell them, the only people that succeed are the ones who put no effort into their work that tow the company line, if you do not care about this job and are great at sucking up it can be a great place to work because at the bottom of the totem pole it is near impossible to get fired but as soon as you start to express concerns and move up your job is as secure as a room with no walls. It wasn't bad before the new management took over but afterwards they created a hostile work environment that is nothing but distrust, it's no wonder the casino does not have customers, when your employees despise the place they work they aren't going to make the customers want to be there.
Pros
Non-management coworkers are fantastic
Cons
Management is a joke, Owners despise their employees
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poor
former employee (Former Employee) –  Calgary, AB7 April 2018
Surveillance is watching security and reporting there mistakes. My question is Who is watching surveillance ? ou should have a negative column rating. All managers should be evaluated. It seems like the rules change on a daily bases. No communication between departments.. Its nothing but a daily guessing game for the blue collar workers.
Pros
there is none
Cons
every manager in every department along with every policy and procedure
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Worst place I've worked thus far
Customer Service Representative (Former Employee) –  Calgary, AB21 March 2018
Honestly, maybe 6 of the people there could be considered capable, and none of them are in management positions. There is a nepotism problem worse than the French monarchy, and the workers are treated like they have no where else to go. You are expected to do the work of multiple people while there is ample staff to solve any problem. While there are a few people who have any integrity, most lack any sign of it. You will always be dumped on with more hours even if you expect part time
Pros
Free bowling
Cons
Toxic work environment, bad management, theft
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Demanding
Bartender (Former Employee) –  Canada18 November 2017
Not good management, not very fair hours or management. Pricey and long wait, flexible with hours and understanding of other commitments a person may have
Pros
Fairly flexible
Cons
Long hours
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Ample Opportunity for Advancement
Supervisor (Current Employee) –  Calgary, AB21 October 2017
Many past reviews for this company are in regards to the F&B department, which has been struggling for some time. But this doesn't speak true for the rest of the casino. Overall this is an amazing place to work. I've never felt more valued by my employer. They never fail to recognize hard work, and my efforts have never gone unnoticed. Century Casino offers a lot of different training opportunities for further advancement. As well, this is the kind of workplace where everyone has a voice, and all ideas are heard. The company is always looking for way to appreciate its employees, and I have a great working relationship with our management team. Don't shy away because of the reviews in F&B, they're working hard to turn things around within that team as well. My guess is, that some people just don't see the need for change.
Pros
Great team, staff BBQs, fun Christmas party, Facebook contests
Cons
some employees stuck in the old way, negative attitudes
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Poor management
Bartender (Former Employee) –  Calgary, AB13 October 2017
Don't be confused by any adds saying you're applying for a bartending position, everyone is considered a server and you will be forced to serve. Management has little to no respect for staff input and will often ask for advice just to do the opposite. There's constantly new staff as no one is happy anymore. Due to poor communication with customers about menus changes, rising prices, happy hour change etc, what used to be a profitable job has spiralled down as there are very few regulars that return.
All and all I would stay clear.
Pros
Good coworkers
Cons
Management
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Fun, with challenging and satisfying work
Employee (Current Employee) –  Calgary, AB2 August 2017
Century Casino Calgary is a great place to work, filled with awesome people from front-of-house to management. The work is challenging but satisfying, the day-to-day is never the same, and are many opportunities to learn new skills and develop professionally.

One of the best parts of the workplace culture is teamwork. It doesn't matter if it's a small task or a big event, everyone is willing to step up and help each other, regardless of department. This makes Century Casino feel like a work family. There are also monthly staff BBQ's where everyone is able to relax and get to know each other on a personal level. It's awesome to work for a company that encourages having fun on the job.

The hours can be long sometimes, but hard work doesn't go unacknowledged. Benefits are good and there's some flexibility in the day-to-day that helps with maintaining a work/life balance. It feels as though management legitimately cares about their workers.
Pros
Opportunities for development, workplace culture, fun staff, flexibility
Cons
Occasional long hours
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New Management Sucks
Bartender, Server (Current Employee) –  Calgary, AB21 July 2017
The casino used to be a fun place to work but recently we've gotten new management and the whole work community is suffering. Many staff members no longer feel appreciated and are unsure of their job security. The new food and beverage manager is rude and frankly has no business sense and will likely run the casino into the ground.
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Used to be a great place to work
Employee (Former Employee) –  Calgary, AB21 July 2017
The casino was amazing for so long with a strong bond with staff and clients until they got new management and fired everyone that was good for no more reason then *change* now it's gone so far downhill I don't know if it will ever be a great place to work again. The higher ups are two faced and if you work here best advice, trust no one. Keep your nose down and do your job because if you so much as sneeze in the wrong direction you're probably fired. It's lost all its family feel and now feels like a boot camp.
Pros
The pros have all been fired
Cons
Management doesn't know how to manage
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Be careful working here.
Line Cook/Prep Cook (Former Employee) –  Calgary, AB24 March 2017
Management practices double standards and favoritism. You will only feel undervalued and underappreciated. The kitchen lacks structure and functions very poorly. There is no room for growth or obtaining beneficial knowledge towards the cooking industry.
Pros
Free lunches for kitchen staff.
Cons
Toxic work environment.
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Worst kitchen go
Line Cook (Former Employee) –  Calgary, AB18 March 2017
Honestly my time here was okay. They love keeping workers who dont show up to work or who is always late. They dont appreciate the hard workers. People here take over one hour break and no one seems to do anything.
Pros
Free staff meal
Cons
Everything
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Don't deviate from the party line
Cook (Former Employee) –  Calgary, AB8 March 2017
If you like to be under valued and not listened to, this would be the place to work.
They enjoy keeping the worst workers and getting rid of the people that draw attention to this. Don't dissent in any form here or HR will have you out the door.
Top management is there as a title, because it's the HR department that runs the show.
Pros
It's a job
Cons
No help, your just a number.
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Don't work here! Worst place to work!
Former line cook (Former Employee) –  Calgary, AB8 December 2016
Just terrible kitchen to work! Under value under appreciated. Work so hard for nothing. No growth and no opportunities. Just the worst kitchen and casino to work! Don't waste your time on this place! Nothing to offer
Pros
Staff meal that's the only pro the free food
Cons
Everything is terrible about this place
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Grt place 2 work. N good pay
Line Cook (Former Employee) –  Calgary, AB10 September 2016
Good place to work. The exe.chef he has his own favourite people. So whtever v do he will never appreciated. To far from the city nothng to learn there. Is guud if u need to work as a partime. Kitchen is a big time mess with not proper kitchen manager.
Pros
Free lunch. Proper break.good team
Cons
nothng to learn no growth in company.
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productive and fun place to work
Slot attendant/ cashier/ par-time supervisor (Former Employee) –  Calgary, AB12 April 2016
was always dealing with lots of money, always doing something, fun people to work with and customers were great as well. the hardest part was when some people didn't know their limit.
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fun work place
Server (Former Employee) –  Calgary, AB26 October 2015
I enjoyed working here a lot it was a fun atmosphere to be in the clients were nice people
I would love to return to an atmosphere like this again
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excellent staff and a fun place to work
Slot Supervisor/Cashier (Former Employee) –  Calgary, AB6 February 2015
Staff was well trained and very professional. Great place to work and always had fun. The hardest part of the job was trying to be happy when they changed to whole concept of the gaming industry.
Pros
Great co-workers
Cons
Changing of the way they do busines
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Overall rating

2.3
Based on 18 reviews
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2.5Work/Life Balance
1.9Salary/Benefits
1.9Job Security/Advancement
1.6Management
2.4Culture

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