Be prepared to work hard for pretty little to start. The base keeps you alive while you build a good book of business. Once you have established yourself it can be pretty lucrative in the long run. Phenominal training staff and training; it gets you ready if you know nothing. Pretty poor work life balance. CDW is adopting the trend of making employees seem like work is their home to work longer hours. Lots of free food, perks, incentives, bonuses to encourage you to think that way. Overall not for someone established in sales but really really good for a beginner.

Pros

So much free food its ridiculous, Nice office and environment, Great training, Exposure to new products from leading OEMs, Discounts on hardware and software

Cons

Long hours, Some managers feel like they are the bees knees, lots of middle management, high pressure, You will gain weight, Cold calling, Grinding for new leads and new business

Was this review helpful?

Would not recommend working here

Finance (Former Employee) - Toronto, ON - 12 January 2021

I expected a lot from the company and had a very disappointing experience. There is no value given to the employee and they expect you to work odd times to complete the assigned work. Process is not streamlined and a lot of micromanaging. Feedback/process improvements is not taken the right away and it always affects the ego of the management.

Pros

Great bunch of coworkers

Cons

Not so great management

Was this review helpful?

Good culture and well-run company but...

Solution Architect (Current Employee) - Toronto, ON - 17 May 2020

The salaries are too little to disregard. Highly qualified staff are severely under-compensated while sale teams are very highly paid. Benefits are also substandard in my opinion with a 2-year probation to receive full employee benefits.

Pros

Lots of food, culture is good

Cons

Low pay, long hours for technical staff

Was this review helpful?

Good place, not for me

Sales Account Manager (Former Employee) - Toronto, ON - 20 April 2020

I am not a sales person, I cannot convince people to buy things if they don't necessarily need them. for someone who is capable of that, it's great and I recommend it.

Was this review helpful?

fun workplace with a fast paced environment to challenge yourself

Purchasing Agent Intern (Former Employee) - Toronto, ON - 13 April 2020

really good experience and a faced paced environment to challenge you critical thinking. The management in the purchasing department are all very kind and productive team!

Pros

free bagels on Wednesdays!

Was this review helpful?

Rate your recent company

Share your experience to help others

Got worse to work there as time went on

Account Executive (Former Employee) - Toronto, ON - 1 April 2020

CDW has got worse to work for as time went on. I would not have spent 11 years there if I had something that paid me as much commission as they did. However, I worked hard for that money, didn't come easy. You have to put up with a lot of internal bull.

Was this review helpful?

Culture

Partner Finance Specialist (Current Employee) - Toronto, ON - 15 March 2020

CDW is a nice place to work, you can build good relationships and management is very understanding. You have the ability to work from home a few days a month and this helps with work - life balance.

Was this review helpful?

very competitive workplace with lots of advantages and opportunities to make, but extremely stressful

SENIOR ACCOUNT MANAGER (Current Employee) - Etobicoke, ON - 30 January 2020

-expectations are 80 calls minimum; cold calls to new potential clients -follow ups, building a book of business and making sure your payout is correct from spiffs to commission being correct- is all on you -you have to rely on unreliable individuals to process pricing and orders -management sees what they want, will document and use specific examples to halt your career development if you challenge them (even by asking reasoning behind actions or ask questions)

Was this review helpful?

Challenging work environment

Summer Intern (Former Employee) - Etobicoke, ON - 20 November 2019

A very fulfilling role where I was challenged to work outside of my comfort zone. I was an intern for the Program Sales team and worked closely with the Proposal Specialist as well as the Sales Analytics team.

Was this review helpful?

CDW...smh

Bid Desk Specialist (Former Employee) - New Toronto, ON - 7 November 2019

Work in general is great, fast-paced, knowledgeable...but regarding the culture and work/life balance it sucks. Miserable people, gossip, a bunch children called to grown up work. Good on the outside rotten on the inside. Be careful....

Was this review helpful?

Jobs at CDW

See more jobs

Entry Level Inside Sales – Sales Training Program

Edmonton, AB

30+ days ago

Entry Level Inside Sales – Sales Training Program

Vancouver, BC

30+ days ago

Service Delivery Manager - Bilingual

Remote

9 days ago

Entry Level Inside Sales – Sales Training Program

Calgary, AB

30+ days ago

Entry Level Inside Sales – Sales Training Program

West Vancouver, BC

30+ days ago

Job Culture

Finance Associate (Former Employee) - Etobicoke, ON - 22 October 2019

Work life balance - 2/5 Salary/Benefits - 2/5 Job Security - 2/5 Management - 2/5 Job Culture - 2/5 - Poor Management - Only focuses on $$$ - High turnover rate

Was this review helpful?

Great job for entry level

Senior Account Manager (Winnipeg & Toronto) (Former Employee) - Toronto, ON - 12 October 2019

a typical day at work included making calls out to customers on an average i was in the office 9-10 hours currently not the biggest fan of new management The hardest part of the job is cold calling the most enjoyable part is free events and parties. There are alot of perks

Was this review helpful?

Challenging, and maybe rewarding

Corporate Account Manager (Current Employee) - Toronto, ON - 24 September 2019

If you work your butt off for 2 years and get placed into a profitable region/vector, you will succeed at CDW. It is a continuous grind that may pay off in the long run. Very high turnover rate.

Pros

Cool office, free food all the time, extensive training

Cons

No work life balance, archaic CRM, no working from home

Was this review helpful?

na

HPE Aruba Partner Specialist (Former Employee) - Etobicoke, ON - 20 March 2019

Canada's largest IT Re-seller 5 years in a row. Always striving to be better, but doesn't quite hit the mark when It comes to work/life balance. Some roles are overworked and underpaid compared to leading competitors.

Was this review helpful?

Horrible Sales Organization

Corporate Account Manager (Former Employee) - Toronto, ON - 21 February 2019

The company does not care at all about the success of its sales people. Opportunities for professional growth are limited. Accounts and territories are consistently reduced and or taken by fellow employees who are supposed to be 'team members'. The organization is setup in such a way that sales people often feel more competition from their fellow co-workers than from actual competitors. If you are looking for a role in sale I recommend looking elsewhere.

Pros

My direct boss

Cons

Everything else about the organization

Was this review helpful?

Good place to work

Senior Sales Executive (Current Employee) - Toronto, ON - 4 February 2019

Good opportunity to start your career as well as place to continue if you can manage to stick with it. Managers are great to work with and company is a manage up environment.

Pros

Managers and environment

Cons

Inside sales, little opportunity to work from home or remote.

Was this review helpful?

Great Company

Corporate Account Manager (Former Employee) - Toronto, ON - 23 January 2019

Overall good experience at this company. If you are starting out in sales I would highly recommend them as they have an academy that will teach you the necessary things to become successful

Was this review helpful?

Growing company, well managed with clear vision

Purchasing Supervisor (Former Employee) - Toronto, ON - 8 January 2019

Great development awaited me at CDW. Patience required but hard work and aptitude recognized. Brand new office over four floors that is very employee friendly. Multiple, prizes, lunches and events over a month.

Was this review helpful?

Toe the line

Account Manager/Sales (Former Employee) - Etobicoke, ON - 11 September 2018

As long as you toe the line of what upper management expects from you then you will be fine, possibly even promoted but otherwise watch your back. You are expendable.

Was this review helpful?

Great place to work

Supervisor, Microsoft SMB & Hardware (Current Employee) - Etobicoke, ON - 19 June 2018

CDW has a work hard, play hard culture. Everyone is encouraged to get involved in various aspects of the organization and everyone is celebrated equally.

Was this review helpful?

loved it

Corporate Account Manager (Former Employee) - Mississauga, ON - 29 May 2018

perfect start to a career in IT. the training program is extensive and the commission structure is amazing. its hard in the first few months but the hustle pays off

Was this review helpful?