CDW Canada Employee Reviews for Account Manager

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1.0
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Horrible Sales Organization
Corporate Account Manager (Former Employee) –  Toronto, ON21 February 2019
The company does not care at all about the success of its sales people. Opportunities for professional growth are limited. Accounts and territories are consistently reduced and or taken by fellow employees who are supposed to be 'team members'. The organization is setup in such a way that sales people often feel more competition from their fellow co-workers than from actual competitors. If you are looking for a role in sale I recommend looking elsewhere.
Pros
My direct boss
Cons
Everything else about the organization
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5.0
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Great Company
Corporate Account Manager (Former Employee) –  Toronto, ON23 January 2019
Overall good experience at this company. If you are starting out in sales I would highly recommend them as they have an academy that will teach you the necessary things to become successful
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3.0
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Good People
Corporate Account Manager (Former Employee) –  Etobicoke, ON6 March 2018
Culture was good, but a lot has changed. With recent changes company isn't the same. Benefits and perks were amazing, but actual job was extremely stressful.
Pros
Perks
Cons
Stress
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3.0
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Ever seen the movie "Boiler Room"??
Corporate Sales Account Manager (Former Employee) –  Etobicoke, ON18 May 2017
The only thing that matters to CDW is sales. SALES SALES SALES. It doesn't matter if they customer is satisfied, only that the sale is made. It doesn't matter if we sell them a solution that isn't in the best interest of the customer, only that the sale is made. It doesn't matter if you've been working an account, or found a new account that wasn't being worked, as management will take it away and give it to one of their "stars", who quite frankly don't need more easy money. Glad to be out of that snake pit.

I will say though, that many of the sales reps were good people, but the company really doesn't care about anything but the all mighty dollar.
Pros
Free lunches, learning about new vendors/products
Cons
Management
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5.0
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Equal opportunity employer,wholesome atmosphere
Corporate Account Manager (Former Employee) –  Toronto, ON13 April 2017
The workplace is a mixture of seasoned inside sales reps as well as people just out of university. The atmosphere is one of inclusiveness.A typical day involved fielding customer requests for quotes, learning the products of multiple partners,sending and receiving approx 75-100 e-mails along with making approx 40-75 outbound calls. A very fast paced environment, with much learning and updating on new products.
Pros
Free Lunchs, Prizes, Contests
Cons
Monthly deadlines not given at begining of the month, but rather a third of the way into the month
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4.0
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Fun Place to Work
Corporate Account Manager (Former Employee) –  Etobicoke, ON11 April 2017
Based on a respectable salary and unlimited commissions, so the money really isn't the issue if you're willing to work for it. The people are great and totally make the job.
Pros
Prizes, Games, Food and GREAT people!
Cons
Management is always re-active, Leadership is constantly changing
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3.0
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na
Corporate Account Manager (Former Employee) –  Etobicoke, ON20 January 2017
lots of phone calls........................................................................
managers were showing favoritism most of the time.
lots of perks and free lunches and breakfast though!
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4.0
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Great company culture, dynamic and challenging environment
Account Manager (Former Employee) –  Etobicoke, ON28 April 2016
CDW is a great place to work due to the dynamic atmosphere and supportive coworkers. The position was a stepping stone for me and was not where I wanted to build my career, so it came time to part ways.

I learned a lot about IT as well as the sales profession, and built extensive experience managing customer relationships and coordinating various projects.

CDW allows its salespeople a lot of flexibility in how they conduct their business and invests a lot of resources in continued training and development. Company events allow coworkers to come together and bond in a friendly atmosphere.

As with any sales position, the job itself is the most daunting part - dealing with rejection, tough timelines, and the tedium of administrative tasks which can sometimes get in the way of revenue-generating activities. However, the challenge is its own reward for the eager salesperson.
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3.0
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fun
Account Manager (Former Employee) –  Toronto, ON22 October 2015
Great company to work for in terms of IT products, got an American style of doing things here in Canada, CDW is either you got it or not but I love the trips and co workers
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4.0
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Intense
Corporate Account Manager (Full-Time) (Former Employee) –  Toronto, Ontario30 September 2015
Lots of internal battles. Spiffs and bonuses are great. Made great friends but also enemies with all the accounts you need to take to sustain business.
Pros
Lots of money to make
Cons
alot of internal problems
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5.0
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Sales
Corporate Account Manager (Former Employee) –  Etobicoke, ON31 August 2015
Fun environment, It is very competitive and face paced.

Long hours and you get what you put in like many things in life, hard work pays off. Positive attitude a must as well as a self motivator
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4.0
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Very competitive and challenging environment
Account Manager (Current Employee) –  Toronto, ON13 May 2015
A typical day at work would look like 80 “touches” every day. That means I’ll need to make calls to customers and quotes – 80 of them every day. In addition to that I ‘ll need to check for product stock, respond to client’s e-mails and requests, release orders, trainings.
Building a book of business and developing relationship with customers, vendors, product specialists, distribution channels are among the most challenging but at the same time rewarding part of my job.
The amount of IT knowledge and information along with developing my Sales skills are the main assets that I’m going to take away from this job.
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3.0
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Great Company, very good variable pay,fun and rewarding environment
Corporate Account Manager (Former Employee) –  Etobicoke, ON2 March 2015
More understanding for employees. Having more sympathy for personal issues. Try to have the culture built from bottom up rather top bottom.
Pros
Good training. Clear career direction. High Competition.
Cons
Lots of hard work in cold calling on phone, Health benefits are average, Very few opportunities for vertical or parallel growth
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3.0
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Product
Public Sector Account Manager (Current Employee) –  Toronto, Ont20 August 2014
Currently I am employed by CDW Canada as a Health Care Account Manager. This position requires me to multi-task and work under pressure to meet deadlines with accuracy. Working with key decision makers I design IT solutions that meet the client’s budgets and deadlines. My position requires me to quote jobs from RFP/RFQ, tenders, and bids.
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3.0
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Great culture and co-workers with a positive environment!
Corporate Account Manager (Current Employee) –  Etobicoke8 May 2014
Great training program, fun work environment, co-workers are friendly and management is always there to help.
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4.0
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Young and Energetic Workplace
Corporate Account Manager (Current Employee) –  Toronto, ON3 January 2013
Hard working, fun environment.
I learned how to multitask and work under pressure.
Management was helpful, always there for you
Hardest part of the job would be the long hours
Working with fun energetic people is the most enjoyable part of the job
Pros
highly lucrative- lots of perks, free food, and gear
Cons
long hours
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2.0
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Big income potencial, but a grind
Account Manager (Current Employee) –  Toronto, ON27 September 2012
The management are quite honest when they tell you it's hard work, but there is the potential to make a lot of money. Even though the title of "Account Manager" sounds good, it's really just a glorified call centre job.
Pros
lots of free food, free swag, and prizes
Cons
it's a life of cold calling
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4.0
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Fun place to work. A lot of lunch and learns!
Corporate Account Manager (Former Employee) –  Etobicoke, ON28 July 2012
To work here you have to be someone who is self motivated. It's a very competitive environment. However, if you are able to put in consistent efforts it will pay off. I learned what it takes to be successful in sales and business development.
Pros
vendors are always giving you free stuff! food, swag, etc.
Cons
in higher pressure sales settings things can get ugly sometimes.
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4.0
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Fun Place to Work
Account Manager (Former Employee) –  Etobicoke22 February 2012
Lots of opportunity to grow at the same time good opportunity to learn about technology.
Pros
lunch and learn
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Overall rating

3.4
Based on 36 reviews
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