CDW Canada Employee Reviews

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5.0
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Growing company, well managed with clear vision
Purchasing Supervisor (Former Employee) –  Toronto, ON8 January 2019
Great development awaited me at CDW. Patience required but hard work and aptitude recognized. Brand new office over four floors that is very employee friendly. Multiple, prizes, lunches and events over a month.
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5.0
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Great place to work
Supervisor, Microsoft SMB & Hardware (Current Employee) –  Etobicoke, ON19 June 2018
CDW has a work hard, play hard culture. Everyone is encouraged to get involved in various aspects of the organization and everyone is celebrated equally.
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2.0
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Culture
Anonymous (Current Employee) –  Toronto11 June 2018
They're back office is not a good place to work. I would look else where if your serious. This a sales focused company and it operates as such . Please know this before applying.
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4.0
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Great Culture and Compensation
Senior Account Executive (Current Employee) –  Etobicoke, ON3 March 2018
Great place to work.
Amazing work culture
Focus on professional development of sales staff
Ranked #1 IT solutions reseller 3 years running
Ranked in top places to work in Canada.
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3.0
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Good People
Corporate Account Manager (Former Employee) –  Etobicoke, ON6 March 2018
Culture was good, but a lot has changed. With recent changes company isn't the same. Benefits and perks were amazing, but actual job was extremely stressful.
Pros
Perks
Cons
Stress
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3.0
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Fast Paced Company but poor management
SENIOR BID DESK SPECIALIST: PURCHASING (Current Employee) –  Toronto, ON9 September 2017
CDW is the number 1 Reseller in Canada. The company is fast paced and competitive. Work Life balance is still at its infant stages as work from home technology is still improving. Some managers are completely deflective of job responsibilities, yet persist due to higher management connections.
Pros
new, state of the art building, lots of advancement
Cons
poor management in Purchasing, long hours
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1.0
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disappointed
Sales Associate (Current Employee) –  Etobicoke, ON12 January 2018
disappointed because they do not practice at all what they preach in the CDW Way - if they did, the company would be amazing................................
Pros
salary & benefits are fair
Cons
very disappointed
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3.0
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Ever seen the movie "Boiler Room"??
Corporate Sales Account Manager (Former Employee) –  Etobicoke, ON18 May 2017
The only thing that matters to CDW is sales. SALES SALES SALES. It doesn't matter if they customer is satisfied, only that the sale is made. It doesn't matter if we sell them a solution that isn't in the best interest of the customer, only that the sale is made. It doesn't matter if you've been working an account, or found a new account that wasn't being worked, as management will take it away and give it to one of their "stars", who quite frankly don't need more easy money. Glad to be out of that snake pit.

I will say though, that many of the sales reps were good people, but the company really doesn't care about anything but the all mighty dollar.
Pros
Free lunches, learning about new vendors/products
Cons
Management
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5.0
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Equal opportunity employer,wholesome atmosphere
Corporate Account Manager (Former Employee) –  Toronto, ON13 April 2017
The workplace is a mixture of seasoned inside sales reps as well as people just out of university. The atmosphere is one of inclusiveness.A typical day involved fielding customer requests for quotes, learning the products of multiple partners,sending and receiving approx 75-100 e-mails along with making approx 40-75 outbound calls. A very fast paced environment, with much learning and updating on new products.
Pros
Free Lunchs, Prizes, Contests
Cons
Monthly deadlines not given at begining of the month, but rather a third of the way into the month
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5.0
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Fun place to work
Bid desk specialist (Current Employee) –  Etobicoke, ON9 August 2017
Automation.
Every day learn a new thing.
Can work 1 day in the week from home.
Management team is not as strong as the CFO AND CEO.
The most enjoyable of the job is seeing every one working above and beyond.
Pros
Free lunch and some days breakfast
Cons
9 hour shift
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2.0
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Horrible compensation vs work expectations
Backbone (Former Employee) –  Toronto, ON2 May 2015
Very little opportunity for advancement. They've been #1 in the industry for the last 2 years with approximately $300 million in revenue - that makes it especially hard to stomach the ridiculously low salaries they offer. Turnover is amazingly high. If you need a job - take it, but don't expect to climb the ladder unless you can wait 5 years for minimum for a promotion (not exaggerating).
Pros
Lots of free food
Cons
Salaries are below industry average
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4.0
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Very competitive and challenging environment
Account Manager (Current Employee) –  Toronto, ON13 May 2015
A typical day at work would look like 80 “touches” every day. That means I’ll need to make calls to customers and quotes – 80 of them every day. In addition to that I ‘ll need to check for product stock, respond to client’s e-mails and requests, release orders, trainings.
Building a book of business and developing relationship with customers, vendors, product specialists, distribution channels are among the most challenging but at the same time rewarding part of my job.
The amount of IT knowledge and information along with developing my Sales skills are the main assets that I’m going to take away from this job.
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4.0
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Fun place to work. A lot of lunch and learns!
Corporate Account Manager (Former Employee) –  Etobicoke, ON28 July 2012
To work here you have to be someone who is self motivated. It's a very competitive environment. However, if you are able to put in consistent efforts it will pay off. I learned what it takes to be successful in sales and business development.
Pros
vendors are always giving you free stuff! food, swag, etc.
Cons
in higher pressure sales settings things can get ugly sometimes.
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3.0
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Great Company, very good variable pay,fun and rewarding environment
Corporate Account Manager (Former Employee) –  Etobicoke, ON2 March 2015
More understanding for employees. Having more sympathy for personal issues. Try to have the culture built from bottom up rather top bottom.
Pros
Good training. Clear career direction. High Competition.
Cons
Lots of hard work in cold calling on phone, Health benefits are average, Very few opportunities for vertical or parallel growth
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4.0
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Fun Place to Work
Corporate Account Manager (Former Employee) –  Etobicoke, ON11 April 2017
Based on a respectable salary and unlimited commissions, so the money really isn't the issue if you're willing to work for it. The people are great and totally make the job.
Pros
Prizes, Games, Food and GREAT people!
Cons
Management is always re-active, Leadership is constantly changing
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3.0
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Product
Public Sector Account Manager (Current Employee) –  Toronto, Ont20 August 2014
Currently I am employed by CDW Canada as a Health Care Account Manager. This position requires me to multi-task and work under pressure to meet deadlines with accuracy. Working with key decision makers I design IT solutions that meet the client’s budgets and deadlines. My position requires me to quote jobs from RFP/RFQ, tenders, and bids.
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4.0
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Young and Energetic Workplace
Corporate Account Manager (Current Employee) –  Toronto, ON3 January 2013
Hard working, fun environment.
I learned how to multitask and work under pressure.
Management was helpful, always there for you
Hardest part of the job would be the long hours
Working with fun energetic people is the most enjoyable part of the job
Pros
highly lucrative- lots of perks, free food, and gear
Cons
long hours
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3.0
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Great place to start your career
Backbone coworker (Current Employee) –  Etobicoke, ON14 August 2013
Fun company to work for - always something exciting going on. Young coworkers, fresh out of college and university. Easy to move up and advance, unfortunately pay & benefits are not competitive with positions elsewhere within the industry.
Pros
Fun and exciting culture
Cons
Uncompetitive pay
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2.0
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Big income potencial, but a grind
Account Manager (Current Employee) –  Toronto, ON27 September 2012
The management are quite honest when they tell you it's hard work, but there is the potential to make a lot of money. Even though the title of "Account Manager" sounds good, it's really just a glorified call centre job.
Pros
lots of free food, free swag, and prizes
Cons
it's a life of cold calling
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4.0
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Great company culture, dynamic and challenging environment
Account Manager (Former Employee) –  Etobicoke, ON28 April 2016
CDW is a great place to work due to the dynamic atmosphere and supportive coworkers. The position was a stepping stone for me and was not where I wanted to build my career, so it came time to part ways.

I learned a lot about IT as well as the sales profession, and built extensive experience managing customer relationships and coordinating various projects.

CDW allows its salespeople a lot of flexibility in how they conduct their business and invests a lot of resources in continued training and development. Company events allow coworkers to come together and bond in a friendly atmosphere.

As with any sales position, the job itself is the most daunting part - dealing with rejection, tough timelines, and the tedium of administrative tasks which can sometimes get in the way of revenue-generating activities. However, the challenge is its own reward for the eager salesperson.
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Overall rating

3.4
Based on 32 reviews
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