Very engaging workplace. Tested my abilities to the extreme.
A typical day included showing up early to catch up on emails and sorting out tech installs for the day. Following up with techs each morning to ensure they had their installs ready and to answer any questions that they had. I would answer any customer phone calls that came in regarding technical support service and resolve any issues the customer - more... was having with their own equipment or ours, filling out any call information into our customer management system. I would also help any newer employees with any calls that they may have needed help resolving. When I wasn't taking calls I was sch ... - less
ProsWork experience, responsibility