Challenging and Rewarding
Administrator, CBRE Supplier Management Group (Former Employee) – Toronto, ON – 22 November 2018
Administrator of CBRE Supplier Management Group -
2006 - 2011
Liaised with Facility Managers as to the SMG review process, initiating approval of pertinent vendor quotations prior to commencement of work thus, ensuring minimum turnaround time.
Consistently reviewed, analyzed, coded and resolved large volumes of "work order relater vendor invoices, ensuring approved criteria was consistently being met.
Interfaced with the vendor base across Canada, providing instruction as to proper invoicing procedure and ensuring specific problems/issues were addressed, solved resulting in a mutual beneficial result for the vendor as well as the client
Workplace Culture was diminishing
As Supervisor of CBRE PHD (Premises Help Desk)
2002 - 2006
I hired, trained and provided a "hands on" approach to the professional development of Property Services Representatives, expanding their knowledge of premises criteria in order that they be able to ask the right questions, to provide the correct vendor and ultimately resolve the Client's daily or complex facility related issues.
Monitored and ensured that Help Desk calls were responded to
promptly, courteously and professionally.
Acted decisively within a team environment to ensure all facility issues were solved while adhering to National Premises standards and corporate policy.
Workplace was a daily hum of activity wherein all persons were cohesive and positive in their participation.