Administrative Assistant (Former Employee) – Nanaimo, BC – 1 September 2018
Very busy office, it is a little chaotic and could run smoother with more organization. One of the challenges was multitasking.There is a lot to remember, perhaps rotating and delegating specific tasks daily will help staff focus making the flow of the office duties easier and eliminate lost appointments. Great group of people to work with. Office manager is very patient and kind. As a whole though, CBI does not pay great wages and really push to ensure no overtime is given.
Coordinator (Former Employee) – Calgary, AB – 1 August 2018
I think one of the main problems is that upper management does not have experience dealing with a company this large. There is a lot of turn over and the pay is very low. They try and introduce competitions amongst the different clinics throughout the province, but with no reward. I could go on and on....but I think you get the point
Awesome staff, professional clinic, manageable job duties
admin assistant (Former Employee) – Etobicoke, ON – 14 July 2018
All the staff get along so well that it feels like a family. Everyone is really genuine and such a pleasure to work with. The training process was very supportive and positive. Most clients are friendly and have been attending for a while and have a very good relationship with the staff. Very nice to see a collaborative effort in helping restore patients physical wellbeing with a team of RMTS, PTs, OTs, kins etc.
The work load is manageable. Basic administrative duties. Weekends off is a plus. Good benefits.
Medical Receptionist (Former Employee) – Edmonton, AB – 5 June 2018
CBI Health Centre was where I had my first employment as Admin Assistant after completing my Administration course in College. It was a great experience, i learned a little more than the basic when it came to office environment, greeting patients, phones, etc.
The Office administrator at the time was great, patient and we were a great team together. Happy team, happy office!
Overworked, underpaid, no communication or consistency
Administrative Assistant (Full-time) (Former Employee) – Vancouver Island, BC – 30 April 2018
The company puts on a front that they are looking out for your well being, personality tests to see where you would excel, confidential phone calls from head office asking about the working environment..stuff like that. However, the training is minimal and scattered, leaving you to fend for yourself in a high volume office, resulting in a lot of turnover, resulting in a lot of time taken away from the senior admins constantly training the newbies and the workload piling up. Pay was an issue but after walking out as a team, our wages were fairly increased,although just barely around the "Living Wage" in our area. Each practitioner is a contractor, therefore they are employed by themselves and do not have to abide by the Company rules. It can very difficult working for 5 different "Money Makers" each day, often resulting in a new way to do things every week. It is quite obvious where CBI's loyalty lies when it comes to Employee vs Contractor, and an admin you just do the same thing 5 different ways to keep everyone happy. Company parties were ok. Time off is generally easy to ask for. Sick time is easily forgiven. Office snacks were good. The friends made on the admin team were worth every 40hrs/week.
Overworked, underpaid, no communication or consistency
Administrative Manager (Current Employee) – BC – 2 April 2018
Still working here after more than 10 years, several promotions and changes of roles. Funny to think I planned to stay only a little while but the people I get to work with and the sincere commitment to quality clinical care have kept me here.
Not for those who don't like a culture of accountability
People that really cared...for their clients and their profession.
Patient (Former Employee) – Courtney B.C – 28 July 2017
Iam am very thankful for the help and support I received from my group at the cbi. I felt they cared about me ...getting myself healthy again..physically and mentally. I found it very educational. And I believe they gave me the formula for a happy healthy lifestyle to use on my own from there on for a pain free life. All I can say is Thank You ! And it was a pleasure to meet people who truly did care.
Professional workplace with alot of knowledgable preofessionals.
2 County Court Blvd. - Physio-Assistant (Former Employee) – 2 county court blvd. – 27 July 2017
It was a great place to learn the basics of how a workplace functions. The workers there were very polite and willing to teach you not only about they're profession, but the ins and outs of how to get the most out of any job you decide to do.
knowledge building experience, relatively standard hours.
Receptionist/Administrative Assistant (Former Employee) – Cranbrook, BC – 3 June 2017
Was part-time and was expected to know the job inside and out after 24 combined hours of working there. This included learning WCB billing, medical services billing, ICBC billing, etc... At the same time was booking appointments, greeting clients, filing and answering phones etc... One would have to be wonder woman to learn how to do everything and to do everything well in 24 hours...Expectations unattainable. With proper training and a reasonable amount of time to learn it would have been no problem... And I have over 30 years experience as an Admin Asst...! I can't imagine how someone with no experience would cope... they would probably go home crying every night..
Expected to learn job thorougly in 24 work hours...
Health Care Practitioner (Former Employee) – Kitchener-Waterloo, ON – 19 May 2017
Staff and clients were awesome! Enjoyed every bit of it! Management on the other hand was terrible from the clinic manager to the regional manager. NO ONE communicates with you. The expect things without communication! Was very frustrating!
Salary - one 3 percent raise in 5 yrs
Can't really advance in job position unless you work at head office.
Benefits and 3 weeks vacation, great co-workers and clients
Administration Intern (Former Employee) – Glace Bay, NS – 6 May 2017
My time at CBI Health Centre was great. The staff were very helpful with preparing me for my career. The staff and clients were friendly and the staff had no problem helping me with any questions I had..
Faculty Administrator (Former Employee) – Cranbrook, BC – 27 March 2017
A typical day at work includes general administrative duties. This Corporations is very difficult to fit into. If you follow strict ever-changing policy and procedure you will be ok. However the management is made up of overworked underpaid stressed out people. The hardest part of the job is fitting in to a workplace culture that judges and grades you and measures your success by what they see as a policy. The most enjoyable part of the job was helping patients.
Health Care Aide (Former Employee) – Ted deer – 23 February 2017
The office staff snubs the health care aides. Management plays favourites and caters to loudmouth bullies that demand their schedule be made just so. There are health care aides that should be FIRED for unprofessional conduct in people's homes but silly girlie management cannot cough up the testicular matter to do it. So any and all conduct goes. Mambi pambi scheduling.
Physiotherapist Assistant (Former Employee) – Guildford, BC – 31 January 2017
Typical day? Depends on the clients and what the therapist needs from me. What I learned? How to be fast on my feet, going out of my comfort zone..just to name a few :) Management? Best I've seen so far. On top of everything. Workplace culture? Home away from home. Hardest part? Seeing clients in pain when they first come into the clinic. Most enjoyable? Everything!
Kinesiologist (Former Employee) – Calgary, AB – 11 September 2016
As someone with a University Undergrad Degree, I would have anticipated being paid a career-type salary - meaning, I wouldn't need a second job to make ends meet. I believe that CBI Health means well, but Kinesiologists seem to be treated as replaceable, instead of invested in for the future. It's too bad really - I thoroughly enjoy(ed) my time with CBI Health - my coworkers made the difference. I felt great waking up each morning to spend the day with people who became my closest friends; but alas, the stressors of financial restraint and feeling as though the company really didn't value me or my potential proved too difficult. I'd recommend this company if you want to gain some Kin experience, but expect to need a second job for the first couple years until you do enough for the company that they go to bat for you.
Clinic Assistant Support (Former Employee) – Moncton, NB – 10 August 2016
The physiotherapist took her time to explain the exercises in detail, that was used on the patient. Both the physiotherapist and the assistant took their time in showing me the routines of the day and preparing me for the physiotherapy world. Very cheerful environment.