Sales Associate (Former Employee) – Toronto, ON – 19 March 2019
Commissions are shared amongst the sales staff and the sales staff only, which is definitely not much in comparison to other commission jobs of the same sort, and DEFINITELY not much considering the fact that the store has sales a ton on a daily basis.
There are more managers than needed, and about less than half of them really know how to manage a team. Some of them are young, power hungry, cliquey and open to choosing favourites. They are terrible with confrontation, and you aren't told about what you did wrong until you feel it's too late. Gaslighting to the max. The sales staff do not feel valued and everyone feels worked against. So the turnover rate lately has been ridiculously high. There are no systems in place to train younger management properly, while there are staff reviews, there are no opportunities for formal or anonymous feedback for management from staff.
It's a beautiful place, and the staff are all great. It's just to bad that they don't feel secure or happy there. Come here if you need cash in between finding something better.
30% discount, team oriented sales, willing to take students
standing at the door for up to 8 hours at least once a week, poor management, poor communication