Telefundraiser (Former Employee) – Edmonton, AB – 10 December 2018
The staff were wonderful and very supportive. The hardest part is that this was my first job in this field. Even though I had customer service experience if people have no money they can't donate and no mater how silver tongued you are will not loosen their purse strings. I had more nos due to no job or on limited income than anything and could not meet the required targets.
N/A (Former Employee) – Home Based – 11 December 2018
It starts out being a great place. You feel appreciated and valued...but that all changes very quickly. If you are not meeting your impossible goals, you are let go. If there is an issue with a client, you are let go. If there is a change in the business, you are let go.
The turnover rate here is scary. The intake groups are rushed through a day and a half of inadequate training and usually only 1 or 2 out of 6 make it. You are not paid for training and are expected to purchase your own equipment, only to find out that because you said something wrong while begging for money from an elderly person, you're being let go.
The turnover rate isn't just with the fundraisers either. During my time here I had several changes to my manager and team lead, all within a couple months. They seem to switch leaders from place to place every month or two, making it impossible to know who to ask questions to.
All in all an awful experience. Would not recommend to anyone.
Former Contractor (Former Employee) – Ajax – 27 July 2018
The company does a decent job of treating their people well. They do their best and have good intentions. A typical day would have you working hard from start to finish, with the possibility of unpaid overtime. The management is kind hearted and wants the best for you but also expects the best from the word go. You must perform or you will be let go. The culture is mostly done on a group wall on Salesforce. You get phone calls and emails from supervisors. The hardest part of the job is dealing with unhappy and poor people, whether they are managers or donors. The most enjoyable part of the job is the ability to work from home.
Good intentions, phone calls, doing something good
Telefundraiser (Former Employee) – Toronto, ON – 24 January 2018
This was an amazing team of people to work with. Causeworx lets you work from the comfort of your own home. The managers will help you through the process of learning how to effectively communicate with the clients and raise money for some wonderful charities. my managers were good teachers and helped me feel like I was an asset to their team even on my worst days. They are motivational and understanding.The company gives great incentives and offers very informative training so that you will never feel lost.
Employee (Former Employee) – Ajax, ON – 17 August 2018
Although a unique philanthropic inspired opportunity, the lack of experience, skill, and direction within the management team, lends to Causeworx missing the mark on a multitude of levels; an indulgent group failing to fulfill the company's promoted vision. Operations are a repetitive cycle of disorganization, uncertainty, and toxicity. These self inflicted roadblocks, combined with the resulting high turnover rate, stagnate further legitimate business development and impede potential charitable partnerships.
Fundraiser (Former Employee) – Calgary, AB – 26 March 2018
I was a full time fundraiser at Causeworx for 11 months. I enjoyed my time with Causeworx. I would recommend this organization to anyone seeking employment.
One of the strongest elements of this organization is the management. I had no prior experience in the fundraising industry, and the management team at Causeworx, took the time to ensure that I was properly trained. They would also touch base once in a while just to see if they would be able to offer any extra support. I can honestly say that this was one of the most supportive management teams that I have ever worked for. It really is something that I value as an employee, and I feel that it is one of the many outstanding qualities that make Causeworx such a great place to work.
Another great feature about Causeworx, simply put, is the kind of work that you are doing. Causeworx provides you with the opportunity to spend your days working to make a difference for so many deserving causes. It is such a rewarding job and you really feel that you have accomplished so much at the end of each shift.
I truly do not feel that there was any 'con' to working for Causeworx. Something that individuals considering working for Causeworx may want to think about, is if working from home is the right fit. I really enjoyed working from home, it was something that worked really well for me, just I would encourage possible future fundraisers to just evaluate how they would feel working from home.
I must say though, management does a great job at ensuring that Causeworx is really a workplace, rather than you simply login, makemore... your calls, and log out. Management has successfully created a work environment, where even though you are dialling from home, you know that you are part of a supportive workplace community. Therefore, working from home does not feel as isolating as one may imagine it to be.
I thoroughly enjoyed working for this organization and I would recommend it to anyone who is seeking employment.less
Positive and Supportive Work Environment, Very Inspiring Work
Fundraiser (Current Employee) – Somewhere – 20 October 2018
It is definitely not a job for the faint of heart. The job itself is quite challenging throughout the day, as you are constantly working at asking people for donations, not the easiest to begin with. Overall though, in terms of staff support, really good! I have only been at Causeworx for a bit now, and I have worked in similar environments at home and out of home, and I must say that this is a pretty tight-knit community. My co-workers seem quite easy to get along with, as well as being very supportive and encouraging throughout the day. As far as management goes, not to sure about them yet. I have only met 2 in management positions, one was my trainer and she is absolutely amazing, easy to work with. The other I only met through one personal email, and that's about it. The rest of management don't really poke their heads out, which is unfortunate. The other trainer I had was an absolute GEM. She is upbeat and positive, and whenever she reaches out, it's always something positive and uplifting. I can sense the sincerity in her voice. She is really the only one who reaches out to me periodically. (staff-wise) As our work is all done virtually, I would think they would have more of a solid system in place for support. My co-workers are pretty much the support team, but they are pretty amazing!(so far as it's only been a bit) In summary, if you enjoy this type of work, (and they are really great causes we work on behalf of....it makes it all worthwhile at the end of a hard days' work) I would recommend this company.
Solid tight knit community, very encouraging and uplifting. Working for the different causes are inspiring!
Don't get to meet the 'higher-ups; the management, only 1 or 2 of them, and that is pretty much only in the hiring process.
Former Employee (Former Employee) – Toronto, ON – 29 April 2018
Smoke and mirrors for first while until they can figure out how to manipulate you....toxic and very unhealthy environment. Constant turn over due to extremely poor management P.S. - they write their own glowing reviews to bump rating.
not a stable company with a growth for advancement and does not include work challenges to learn.
Quality and Assurance Coordinator / Team Leader (Former Employee) – Toronto, ON – 8 September 2015
It is a home-based work company. I love that the company works for "not for profit" and for a good cause. Causeworx was an end result of a former company called Echo which filed bankruptcy and open a new one under Causeworx - which started great having top of the line clients but because it is not properly managed it resulted to employees being affected of their daily work. Each employees work function and role was not being put into place as they started to just fit you in into all kinds of roles none where you can own your responsibilities. Management started to deteriorate and had gaps with employees as they did not seem to be transparent with how the company was going on. The company was promising could it have been handled properly.
TELEFUNDRAISER (Current Employee) – Toronto, ON – 30 August 2016
This company has a great go-get-em attitude and will do anything they can for you. The work is stressful and high pressure with little down time and every day starts at zero. The management is the perfect balance of hands on, while allowing their team to work without micro-managing. Fantastic all round team that is based in respect, feedback, and cooperation.
The job can get repetitive and wear on your sense of the Wide World of Fundraising, but it is balanced out with the satisfaction of doing a good deed while completing a good days work.
Co-workers are quick to support you and interested in finding resolution to issues that may arise. You must be ready to speak up and have to have a strong self of self motivation to succeed. There is no room for hand holding. Days are long and your passion for the people is what carries you through. If you don't like establishing relationships over long distances, this isn't for you. If you thrive with high expectation, high performance, and multitasking, you will love it here!
It's all about the relationship you can build quickly over the phone, with nothing but the sound of your voice and the tones you communicate with. Pretty cool if you think about it.
Employee (Former Employee) – Canada – 27 July 2016
They make a great first impression and that is where it ends. They talk about transparency when you are hired but its all lies. They talk the talk but don't walk the walk. Some of the management are really nice and helpful and some I don't know how they still have jobs. People skills for "Coaches or team leaders" should be top priority and there is one particular "coach" who is very hot and cold. One minute she is overly almost sarcastically nice, and the other minute she is talking to you like a child. I have never been talked down to in my life like this woman has done. I have spoken with others and it seems to be a comment across the board. There are also way too many cooks in the kitchen. All of the managers seems to have the same job , title, and position. It is extremely ineffective. Great job for a couple of months and then you will start to see the big cracks in their infrastructure. Poorly Run.
Money is decent
unorganized, Poorly Run, Some managerial staff are not cut out for their positions, They are not consistent with their message, They do not produce what they say they are going to. Smoke and Mirrors first impression
Tele-fundraiser (Former Employee) – Ottawa, ON – 14 March 2016
Seemed like a good company at first. During my first shift, I was monitored and 'coached' so much to the point of harassment. It was an awful experience. In addition, I was calling elder people living in the U.S. who were living on a fixed income and hardly had any money. This job is morally wrong. So I quit because of the harassment and they did not pay me for the two days I took off my regular full time job for their training. I am currently fighting this through the Ontario ministry of labor, and have also registered this company on BBB.
it's all for a good cause, at least I think it is.
way too much pressure and monitoring/coaching/pressure/harassment.
Customer Service Agent (Former Employee) – Toronto, ON – 21 January 2016
Working from home is great, but self employed at this rate of pay per hr does not add up at the end. They say you can choice your hours of work but you are scheduled. They will call you if your numbers drop or just cancel your shift. There is not real training. If your into this type of treatment you'll love this job if not run...run for the hills.