We get it and it would be easy for us to say that all organizations that operate 24 / 7 / 365 face this difficulty and leave it as that.
Instead we have invested in a robust scheduling platform that empowers employees to have some flexibility with their schedules. Employees can request shift exchanges (swap), ask someone to pick-up a shift or pick-up additional shifts.
This can be done on-site or remotely.
On average per year the following occurs;
• Shift swaps = over 30,000 per year
• Shift giveaways = Over 26,000 per year
It sounds like you were really proud of your team. It is easy to be proud of the C.R.E.W. members at Casino Rama, they do a great job. We try to celebrate as much as possible and in February we beat the previous years' overall customer service score from the customer satisfaction survey. When this occurs in a month we often have a special menu at our Turtle Island Staff Dining Room (all you pay is the taxable benefit), which is what we did last weekend.
Thank you for sharing your opinion about Casino Rama Resort.
As noted under article 12.03 of the current collective agreement “The Employer may not terminate a probationary employee in an arbitrary, discriminatory or bad faith manner.”
We are very proud of our team of Esthetician who provide excellent service to our customers and overall have an average length of service with Casino Rama Resort of over 5 years. Our customers really like our C.R.E.W. as well, about 83% of the services provided at our resort are for repeat clientele.
We only want the best and that is what our team is. In a recent employee engagement survey the team indicated they scored 87% in overall engagement.
Our Estheticians are compensated with a base rate starting at $14.00 per hour, receiving an additional 50 cents per hour increase at 1800 hours worked and then another at 3600 hours worked. In addition our Estheticians receive a commission which in 2017 averaged at $10.22 per hour. Estheticians are provided with a uniform. But that is not all.
As a C.R.E.W. member at Casino Rama Resort, Estheticians receive;
- Paid Time Off (vacation + sick days + extra) at a rate of over 6% of their hours worked, with increases at 5 years and 10 years.
- Once they are eligible, enrollment in our health benefits and pension programs.
- Shift meal where all you pay is the taxable benefit of the meal.
- Access to our scheduling programs that allows you to swap or giveaway shifts to assist in managing your schedule.
- Be part of our fabulous recognition and reward program, and much more.
Casino Rama Resort has many different types of part-time roles that would suit someone who is looking for just part-time work or someone who wants to eventually move into a full-time role. Just last year we had over 200 full-time vacancies filled by internal applicants.
Our most outstanding C.R.E.W. members (employees) are those who exude our core values of Teamwork, Quality, Respect, Integrity and Heart.
Thanks for sharing your opinion about our company on Indeed.com, we’re sorry to hear you didn’t enjoy your experience. If you’d like to share more with one of our HR representatives, we’d love to hear from you. Please email us at: HRmedia@casinorama.com.
Thanks for sharing your feedback with us. We're delighted to hear you enjoy interacting with C.R.E.W. and customers, and are sorry to hear about your shift assignments.
If you'd like to discuss your schedule with someone from our HR team, please contact us at firstname.lastname@example.org.
Thanks for sharing your experience, we’re glad you enjoyed working as a Wardrobe Attendant!
We highly value C.R.E.W. feeback and are sorry to hear you are only receiving an eight hour work week. Please contact our HR Business Partner Labour Relations, Ron Hodgson, at email@example.com to discuss the details and how we can try to help.
We highly value C.R.E.W. feedback, thank you for sharing your experience. We are proud to say that almost 20% of our C.R.E.W. have been with us since Day 1!
Thanks for sharing your experience with us, we're glad you enjoyed your time here.
It's great to hear from former C.R.E.W. and we're happy you enjoyed your time here. We believe we offer a competitive total compensation package that includes not just wages but C.R.E.W. Events, Rewards and Recognition programs and complimentary meals in Turtle Island Cafe.