2.5 out of 5 stars.
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2.2Work-life balance

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Foot in the door

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Good place to start and get experience. Not a great learning environment. Don’t stay too long. Not a lot of room for growth. Free tea and coffee wasA nice perk
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Terrible pay

Job requires post secondary education and pays an insulting amount. McDonald’s down the street is better pay. Upper management will also ignore any concerns and pretend like there isn’t a problem. Only up side is that the people in the lab are good.
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Based on 9 survey responses
What people like
  • Inclusive work environment
  • Ability to meet personal goals
  • Ability to learn new things
Areas for improvement
  • Sense of belonging
  • Fair pay for job
  • Energizing work tasks

Abysmal pay, poor wages, bad salary

Not a bad stepping stone, but the pay is insulting.It could take up to 8 months to gain benefits eligibility.Raises are small and infrequent.Workplace atmosphere can be uncomfortable.The work itself is okay, although the samples are often unpleasant.Post secondary science education should absolutely be a requirement.Lots of odd jobs during lulls.


Some fun events, snacks and coffee, Pto


Horrible pay, weekend work, unpleasant odours
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Great Starting Place

Caro has some hard reviews but I honestly think it is an amazing company to work for! So many nice people and great manager who care about you. It’s a small enough company that you get to know everyone quickly and the Kelowna office has an amazing sense of community. I felt included from the day I started! Science is a tough industry but caro really tries their best to make it as welcoming and fun as they can!


Staff Parties
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Really nice coworkers but too stressful

Great place to gain some experience as a recent graduate but the work is repetitive and there are not too many opportunities to advance. Also the pay is very low and not worth the stress you are under. It can also get a bit chaotic at times since it's not a well-organized workplace. But all the people i worked with were super nice!
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Fast paced

Good and friendly coworkers. High workloads in the busier seasons which can be stressful and cause OT. Communication between departments needs improvement to reduce issues.
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Good starting job

Good place to gain experience, you learn a variety of analysis. Good co-workers but varies by department Pay is pretty low for the amount of workload.
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Terrible Workplace

Management does not care about you and will keep asking you to do tasks that are not even related to your position while paying barely above minimum wage and guilt tripping you by saying "Do it for our team!". All that hard work and you will maybe get a $10 gift card or a pizza party. They say they can not give you a raise due to the economy but have quarterly meetings stating record profits and how we should work hard.


Coworkers are nice


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Good for a starting job

Good place to gain experience. Not much there beyond that. Low pay, large volume of work. Lack of overall organisation at all levels and minimal support.
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Good people

They are good till now. I don’t know what happen next. The important point is that they employ you as a part time employee to don’t give you benefits but you work more than a full time worker
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Lack of management, no training, stressful work place.

I don’t Recommend this work place to anyone.Two managers left in less than a year because of the high stress. Upper manager doesn’t care about the employees and schedules. Career coaching plan is a joke. Work place is mess and smelly. Smell comes form the dead animals flesh in the refrigerators and there is no spot to keep them.
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Good place as a student or just graduated

Honestly depending on your department it might be chill. Prep is tiring. Great people to work with but the salary won’t cover your life. Certain teams are toxic and pray u dont work with them
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Not recommended

This lab is all about using cheap labor to squeeze them to their max. High employee turnaround at all level because no one wants to be there for long.




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Nice people, bad hours and bad pay.

Nice and easy going people to work with. Some days can be very busy and chaotic, and you will be expected to work overtime almost every day. Bachelor's degree is required for this job, but you will get paid the same as a 15 year old working at McDonalds, with very little room for advancement.


Relaxed easy going environment


Lots of overtime and terribly low pay
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Out of touch management. Terrible pay. Constantly overworked. Chaotic environment. Although, a lot of the staff are great, hardworking and friendly.

The labs are in a constant state of absolute, filthy chaos. There's virtually no workspace due to ever-growing clutter.Poor training, impossible workload, unpaid OT (for TLs) and you cannot avoid it unless you dare to fall behind.Extremely weak support. TLs will be blamed for their staff's mistakes (and they do make a lot of mistakes because they are constantly riddled with impossible deadlines and work)Very questionable training materials and many staff trained by memory of other staff instead of proper training.Documents piled in skyscrapers on empty desks with no one available to do anything about them. Samples, documents and equipment going missing all the time. Management is Terrified of "overstaffing" and "labour costs" so they run a lean, sinking ship. They prey on recent graduates who are easy to finesse into low pay and overwork.Absent upper management who have a funny delusion that their staff are "Charismatic Scientists" who are happy to be there. Easy to paint that picture when you stay cooped up in your spacious office and never visit the chaotic, dumpster-fire reality below.


Intelligent, hard-working, friendly & diverse staff


Literally everything else.
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Too much work with low pay

The amount of work you do does not reflect the pay you get. It's incredibly stressful. Many employees quit after 1 year of working since its not worth the time when the pay is low. Management does not listen to you even if they say they do. Breaking promises which cause employees to quit and work somewhere else. Very difficult to internally transfer to other departments even if you have been working for years. No opportunity for growth whatsoever


Coworkers and company events


Long hours. Too many samples. Low pay. No opportunity for growth
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Low pay, high demand

Salary is abysmally low, even with extensive prior experience - just a couple bucks above minimum wage. Expectations and work load is high; chronically understaffed.


fellow employees are wonderful


too much work for far too few people
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Great group of people

A great place to work if you're looking for a fun group of people. Can be stressful and fast-paced, but it's a good place to gain experience. Would recommend to friends.


A great team


Busy, heavy workload
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Look elsewhere

Terrible work environment, poor pay, chaotic and poorly organized workload, the list goes on.You will be expected to work for free and if you protest in any way, expect to be terminated over the phone :)




Virtually everything-stay away
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Not worth it.

Poorly managed and understaffed. A lot of overtime hours, there were weeks where I worked 12hr shifts daily just to keep up with the amount of samples that came in.
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Stressful & Busy

Fast-paced, high work load, stressful environment, pay is so-so, little assistance from upper management when issues are brought forth, expectations are often unrealistic for production rates, staffing level is too low for the current growth rate.


Social events


Stressful & Unrealistic Expectations of Lab Staff
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Overall rating

Based on 21 reviews

Ratings by category

2.2 out of 5 stars for Work/Life Balance
1.7 out of 5 stars for Salary/Benefits
1.9 out of 5 stars for Job security/advancement
2.2 out of 5 stars for Management
2.4 out of 5 stars for Culture


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