3.3 out of 5 stars.
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CarePros Careers and Employment

Work happiness

Scores based on about 10 responses to Indeed's survey on work happiness
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10 jobs


Salary estimated from 142 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 19 reviews and is evolving.



Child and Youth Worker in Edmonton, AB
on 10 October 2021
Supervisors are too stressed out to do anything.
I liked it there at first. Then they demanded too much and didn’t care about your mental health/work life balance. They would reward children for essentially misbehaving. They had staff be inappropriate to other staff and didn’t do anything except “educate” them or switch them houses. A lot of young people working there including management.
Youth Care Worker in Edmonton, AB
on 20 September 2022
Stressful and not very supportive environment
Worked for 2 years. I don't think anyone can progress from front line work to supervisor or team lead. This is good place to work in terms of your colleagues but I don't think managers fully understand our needs and some try to overpower staff. Is sad that only kids get support
Front Line Staff in Edmonton, AB
on 4 September 2022
don't care about this job cause it doesn't care about you
this is a terribly managed company and it's been awful working here. It's probably good if you're working in the office cause it's super fancy and nice there but that energy is not put into frontline workers or clients at all. It pays terribly even though it's a for profit organization and most of the managers own shares in it and profit from it. the supervisors gatekeep information from the frontline workers and we have no idea what's going on and have no input in client planning, whenever I talk with the caseworkers I have to tell them I don't know to all of their questions because the supervisors don't include us in any meetings or emails, and when we do try and share our input it is brushed off and never resolved. Supervisors are also never in program and can rarely help you with anything. On call doesn't answer half the time and each person tells you something different. There is no organization or cohesiveness and they are very unprofessional at times and often cause escalations with the clients. They don't pay overtime which I don't understand how they get away with and you don't have guaranteed hours because they cancel your shifts or move you to different programs you are not meant to be working at. There's four sick days only per year and no banked vacation pay. They also require you to use your own vehicle while on shift which has sucked because we do a lot of driving and I've put so many miles on my vehicle while working with them and they expect you to sit in your car outside where the client is in all weather for hours sometimes. Also because of this, times when my car was inoperable I wasn't able to work even though I could have used public transport to get there. Also the single client structure they have in all their homes does not work well because the kids get lonely and bored and act out more because of it, plus they take any changes in programming super personally which also leads to escalations. Also the company is so desperate to keep their contracts that they will never discharge a client because then the program would be empty so the clients can do whatever and the company will reward them with mcdonald's. You will constantly be asked to do things outside of your job title and pay. Also I've worked for a lot of different group care companies and I've never worked somewhere that requires so little trainings and recertifications which is kinda scary. However they will make you covid tests 3 times a week, which health care workers don't even do, and they will call you off shift to bother you about not doing it if you happen to get too busy with managing a client crisis to complete it.
Child and Youth Worker in Edmonton, AB
on 13 January 2022
No Structure
Very little structure. First day I was left with a child with complex needs without any training (management had never met me in person). The kids in these group homes should have highly structured days and interventions, however very little of that was offered from management. Every day just felt like we had to survive and make up endless activities for the kids to do. The kids deserved better.
Personal Support worker in Edmonton, AB
on 4 October 2021
Don’t work here
The disorganized company, poor management, no security, you get assaulted every day and nobody does anything about it, staff get stabbed and strangulated and they blame you for not having enough “boundaries”, they praise our clients every time they assaulted us, this company does not care about their employees. no training, the hourly rate it’s not enough for all the things we have to go through, random new staff getting in and out, team environment it’s toxic, sometimes you have to work long hours.

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