Care Human Services
Work wellbeing score is 63 out of 100
2.7 out of 5 stars.
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Care Human Services Work-life balance reviews

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Canada49 reviews

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2.9Work-life balance
3.1Pay & benefits

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Wouldn’t recommend to anyone I know.

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Working previously as a support worker, scheduling/management doesn’t care about work/life balance. Most of the time they won’t allow you to switch shifts with another employee to accommodate life even though you have to find your own replacements (then they deny it). There are no raises. If you want actual orientation to know you’re doing things properly - this is not the job for you. High turnover as there is no direction.
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Continues growth

The management of Care Human svcs helped me grow and support my education. The clients are respected, well trained staff and compassionate. Opportunity for professional growth among staff. Recognized the staff that worked extra hours and provided incentives through Kudos points. The working place is safe. I'm very happy that I work at Care Human svcs, I have been working here for seven years and still going. I highly recommend the company to the job seeker


Paid break, incentives


No night differential pay
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Insights into Care Human Services

Based on 25 survey responses
What people like
  • Clear sense of purpose
  • Feeling of personal appreciation
  • Ability to learn new things
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Inclusive work environment

Horrible company

“CARE” does not actually care about their patients nor do they care about proper protocols. The worker to patient ratio is ridiculous! They have support workers there trying to do the job of a registered LPN. They have support workers administering medicine with little to no training. The management is everywhere and they can never seem to stay organized. Managements idea of training on Lifts, administering medication, behavioural, etc is all a big joke. They pretty much give you a PowerPoint slide and expect you to know everything from that, no actual training on site with an actual LPN, just other support workers who were provided the same PowerPoint and training as you were. The actual work itself and job with the patients is awesome, it would have been even better if they weren’t understaffed all the time and fire people for no reason. Unfortunately management is just terrible and these poor Patients are the ones who are suffering because of it! CARE also does not care about their employees, the support workers who don’t work in DSL don’t even get a lunch room! Care forces the Employees to either not take a lunch because they are understaffed and it’s not possible to leave all of the patients by themselves or you get to go take 10 minutes in an old patient’s room that’s been emptied out. They also feel that apparently in the job title of a support worker that you are obligated to go out and shovel sidewalks and leave all of your patients alone in the cottage and you are also responsible for administering medicine to a cat....Just pathetic.


Other Employees/great patients


Long hours/horrible management
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The Name of this Company "Care" is reflected in many ways - day-to-day

I have been working with Care Human Services for just under 2 years and in this time, I have been provided with lots of support in my role(s) and have always felt that I could approach my Team Lead and/or Manager if needed for anything that I was struggling with, whether it be work related or if something had come up in my home/work life balance/health issues that could have arose. I have always felt supported!When you join the Care Team, there is an understanding that they want you to grow and learn and branch out to new roles that challenge you, to help you move forward in your "career" choice whatever that may be, HCA, CSW, Maintenance, Kitchen Support, Recreational Coordinator's, Residential Coordinator's, Behavioural Supports, LPN's, Care Coordinator's, Team Leads, Program Manager's etc...The Individuals are always first priority and that is shown right throughout the agency. Every decision that is made, is made with the Individuals best interest at heart to help them succeed in their independence and also to protect them, especially during difficult times, that we are all going through together. We have had a lot of fun times with activities and games, decorating, celebrating holidays and we are all doing the best we can as a team for the Individuals in Care, which makes my heart smile, to see the smiles on their faces!I have personally seen colleagues everyday go the extra mile for every single Individual in Care and I could not be happier than I am working with this company. Are there days that are hard? Yes, but that is the same with any job that you are in and - 


team support, management support, benefits, flexible hours (shift availability for 24 hour support), location, assisting other with their daily needs
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Five stars doesn't mean "perfect" but...

...but it wouldn't mean perfect if I got five stars, either. I started here as a Community Support Worker, and I've worked with CARE, in a range of positions, for over 8 years, now. Some of the positions worked well between us, and at least one didn't. But, even when things didn't work, CARE worked to find a next position for me that again worked to our mutual benefit, and I will always be very grateful.CARE has always accepted my commitment to the Company and to the people we serve, and I've always known that management deeply cares for the people we serve, and their employees, in return. I'll also add that my own lack of self-confidence and skills in some important areas has, I'm sure, increased the times when I've felt highly stressed, or "not good enough" or not valued. Certainly, no problem has ever been "all their fault" and, as one supervisor put it beautifully: "we're all works in progress, here."One thing I know that has worked for me at CARE (I straight up asked) is--beyond my commitment to Company and residents--that I've accepted any criticism as my chance to step up and meet the challenge. And, from my side, CARE management has always listened to me and heard me out, even in the tougher times.So: no, not perfect, but I still happily give the full five stars. My rewards here at CARE have far, far outweighed any negatives. And I love my work. If what I wrote speaks to you, I very much recommend working here.
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I great place to work

I have worked for Care Humans Services for about 4 years now . I enjoy working at Care and look forward to coming to work everyday. I found that the company actually care about their clients and staff and they have treated me with so much respect and actual caring. Care has a team working environment and everyone is there to help out and answer your questions. At the end of your day it is very rewarding to know you have made someones day at little better. The management have treated me with so much respect and have helped me advance my skills so much. Care have provided me with so much training to help me preform my job more confidently which I feel is a benefit to our clients, company and myself.
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Hard work, high reward

Care Human Services specializes in supporting folks with complex needs, which is intense and hard work. This company is constantly changing and evolving with the challenges that the not-for-profit sector is faced with. Sometimes, changes could be communicated better but I like that they're willing to move in new directions if they feel it will result in a better life/better support of the individuals in service. They value my feedback and I appreciate that. The hardest part of this job is helping others find true value in what they do and the people they support. Sadly, not everyone that walks through the door is in it, heart and soul. Some just want a paycheque and that breaks my heart. The best part of the job, seeing the small wins. The little successes overtime. Our frontline team is rock-star quality and they really are a fun, diverse group of folks.


benefits, wages, respectful and felxible workplace


turn over, frequent changes makes people tense
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Good place to work

I enjoyed working in Care Human Services.excellent benefits and attractive salary.they offer flexible shift work for a better family life.I recommend Care Human Services .
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An organization that is progressive and not afraid of a challenge

I have been with Care tor several years and have enjoyed my time here. I have been given the opportunity to move about when a certain position or site didn’t work for me and have also been given opportunities to also advance in my career. I see a lot of reviews are about Management and I would like to give my opinion. Care has a lean Management Team. The CEO, the Director of Programs, the Director of Support Services who also helps with accounting and hr, and two program managers (Stone Brook and Residential). They are there when needed and have Team Leads and Coordinators in the homes FT to meet our needs. Sometimes people leave and are disgruntled (I think a lot of these reviews show this), this is probably because the Organization does have a high standard and although they will invest into employees (like me), they don’t keep employees who bring down the team and are not willing to change around forever. I am thankful for the opportunities I have had with Care. It’s not where I will finish out my career as eventually I’ll probably want a change but it is a place where I am happy and challenged and I’m sure will continue to be as long as I’m here.


Flexibility, not too heavy, will invest into employees who come with a good attitude and a willingness to learn


Shift work, working some weekends, some holidays (it is however 24/7 Care so I get it)
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Very Poor Management

This company has no communication between team lead and RC's and support staff. They never supply all the things you need to do your job and the houses are constantly out of stuff. The clients have no quality of life, and Care isn't interested in doing what's best for the client as long as the company is making money. They want the clients to just be quiet and bored out of their skulls. Not a fulfilling job at all.


Good Wage, Stable schedule


Management, company purpose
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Great organization to work for.

Working for Care is challenging and worth the work. Management has always provided support when needed. I would recommend working for this organization as I feel that they value their employees and hard work never goes unrecognized.
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Care Human Services

I greatly enjoy being apart of Care Human Services, they offer competitive wages and there is always room to advance in your career. There is an entire team in place to make sure you succeed in your position, whatever it may be.
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Great exposure to the field of complex needs

Challenging but very rewarding work. If you don’t like to work hard then don’t work for a charity. This one provides above -average wages for this sector, amazing perks, lots of paid and free training, and is big enough that there are opportunities to move around if you’re not being challenged enough at your worksite.
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Overall rating

Based on 49 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.7 out of 5 stars for Culture

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