Work wellbeing score is 63 out of 100
2.8 out of 5 stars.
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Care Human Services Employee Reviews in Grimshaw, AB

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Grimshaw, AB15 reviews

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2.9Work-life balance

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Ok place

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I have had mostly good experiences with Care. My team leads were great. Always short staffed, lots of hour available if you want them. Management is getting better, and is approachable


Lots of hours


Lots of hours
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Great Place to work. Great staff and fulfilling job.

I feel supported and appreciated. We are short staffed and need quality workers to join our team. Would encourage anyone that is caring and wants to make a difference in peoples lives to apply.
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in Grimshaw, AB
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Do Not Work Here

Management does not care about its staff. They’re understaffed and the clients pay for it. Do not put your family members into any of their facilities. They will be neglected.
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Replace incompetent upper management lacking frontline experience.

The main issue within this company is that upper management seems to be unaware, no they are aware, so they don't care about of the challenges and concerns faced by their front-line workers. This lack of understanding has resulted in bottom low employee morale and job satisfaction, which has persisted for several years. Despite the ongoing problem, management has not taken any action to address the situation. The shortage of staff empathy further exacerbates the situation, creating a tense work environment where petty conflicts and favoritism between employees are common occurrences.


Wonderful Clients, Hard working coworkers


Upper Management Is The Problem
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Wonderul career with wonderful people

I have worked here for the past 9 months and have found that I enjoy it completely! The staff are really friendly, management has always understood and supported me if I needed to talk or get time off for personal/family reasons. The residents and their families are wonderful to connect with. It isn't an easy job but it is a very fulfilling one if you have the work ethic and caring heart to persue it!
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Insights into Care Human Services

Based on 25 survey responses
What people like
  • Clear sense of purpose
  • Feeling of personal appreciation
  • Ability to learn new things
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Inclusive work environment

If I could give No stars I would..

Bad business. Constantly looking for employees for a reason. Terrible management, no leadership just good PR. Concerns for individuals placed in their “care”.


Amazing clients


Everything else
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Horrible company

“CARE” does not actually care about their patients nor do they care about proper protocols. The worker to patient ratio is ridiculous! They have support workers there trying to do the job of a registered LPN. They have support workers administering medicine with little to no training. The management is everywhere and they can never seem to stay organized. Managements idea of training on Lifts, administering medication, behavioural, etc is all a big joke. They pretty much give you a PowerPoint slide and expect you to know everything from that, no actual training on site with an actual LPN, just other support workers who were provided the same PowerPoint and training as you were. The actual work itself and job with the patients is awesome, it would have been even better if they weren’t understaffed all the time and fire people for no reason. Unfortunately management is just terrible and these poor Patients are the ones who are suffering because of it! CARE also does not care about their employees, the support workers who don’t work in DSL don’t even get a lunch room! Care forces the Employees to either not take a lunch because they are understaffed and it’s not possible to leave all of the patients by themselves or you get to go take 10 minutes in an old patient’s room that’s been emptied out. They also feel that apparently in the job title of a support worker that you are obligated to go out and shovel sidewalks and leave all of your patients alone in the cottage and you are also responsible for administering medicine to a cat....Just pathetic.


Other Employees/great patients


Long hours/horrible management
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The Name of this Company "Care" is reflected in many ways - day-to-day

I have been working with Care Human Services for just under 2 years and in this time, I have been provided with lots of support in my role(s) and have always felt that I could approach my Team Lead and/or Manager if needed for anything that I was struggling with, whether it be work related or if something had come up in my home/work life balance/health issues that could have arose. I have always felt supported!When you join the Care Team, there is an understanding that they want you to grow and learn and branch out to new roles that challenge you, to help you move forward in your "career" choice whatever that may be, HCA, CSW, Maintenance, Kitchen Support, Recreational Coordinator's, Residential Coordinator's, Behavioural Supports, LPN's, Care Coordinator's, Team Leads, Program Manager's etc...The Individuals are always first priority and that is shown right throughout the agency. Every decision that is made, is made with the Individuals best interest at heart to help them succeed in their independence and also to protect them, especially during difficult times, that we are all going through together. We have had a lot of fun times with activities and games, decorating, celebrating holidays and we are all doing the best we can as a team for the Individuals in Care, which makes my heart smile, to see the smiles on their faces!I have personally seen colleagues everyday go the extra mile for every single Individual in Care and I could not be happier than I am working with this company. Are there days that are hard? Yes, but that is the same with any job that you are in and - 


team support, management support, benefits, flexible hours (shift availability for 24 hour support), location, assisting other with their daily needs
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Nepotism and favouritism abounds

Enjoyed the actual work, but was often short staffed which makes it difficult.Management is very cliquey, unpredictable and unprofessional favouring relatives and friends for promotions. Do not recommend unless you are looking for lots of hours and can put up with management.


Working with the residents


Short staffed often
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Good place to work

I enjoyed working in Care Human Services.excellent benefits and attractive salary.they offer flexible shift work for a better family life.I recommend Care Human Services .
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Worst Company Ever

Please beware of this company if you don’t want to have PTSD and mental health issues in the future! I worked for this company for 5 years and in that time I have witnessed their “management” scream at clients, residents, staff and family members of those residing in their “CARE”.The name change has got to be the biggest joke of all. They don’t CARE about their clients, residents and staff at all! It’s all about profit for them and the CEO will be the first person to tell hard working, caring, loyal staff that they are completely replaceable! (HCA’s/ CSWs/ LPNs/ etc.YOU ARE HARD WORKING, CARING PEOPLE, YOU ARE NOT REPLACEABLE!) They will fire amazing staff on a whim because they stood up for their clients needs and said something! The company instead keeps staff that have abused clients and then promotes them! Management will force staff to forge documents so the company looks better, change/create policies in the back room as inspectors are asking for them. Yet they always seem to find a loop hole to every disgustingly shady thing they do. Extremely toxic environment, with absolutely no room to grow unless your friends with or kiss managements backside. 10/10 would NEVER recommend to anyone! FYI- This place has the highest mortality rate than any other home in the area!


The people who live there!


Management is disgusting!
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Would not recommend to anyone.

Management is terrible and they do not care about their staff and are overworked. So badly run and can’t keep any staff. I do not recommend this workplace to anyone.
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Would not recommend.

I never found the management to care about their team members which is sad and unfortunate. I hope in the future they work on team bonding and interdisciplinary respect for one another.
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Fast paced and great team work

Care human services is a very fast paced environment and has a great team. Employees are positive, helpful, caring and normally work very well as a team. Communication between health care staff is good. There is a large team so it can be hard to establish a good working relationship when you are never working with the same people consistently but positive and willing to communicate.
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Worst company out there..

I had heard rumors all over the region about this company. How greedy, nasty and incompetent they were. I still applied, the job itself was what attracted me. I left because I couldn’t stomach how little they “CARE” about the people they are supposed to be serving. It is very ironic that this "company" changed its name to CARE yet they bully staff and mistreat the clients This company is not only corrupt but so very poorly managed. The CEO is so incompetent that she hand selected 2 people with zero people skills let alone leadership experience. She surrounds her self with incompetence so no one calls her out for being equally uneducated and under qualified. This company is a JOKE. You will be pressed to find anyone who has been there for a long period- everybody sees it and jumps ship or gets fired for no reason if they just don’t like you. The conflict of interest at their Stone Brook site between a Director and a staff member is beyond inappropriate. If either doesn’t like you, you’ll be bullied out or fired. Nobody does anything because it’s a private company and by now they have figured out lots of little loops holes to do whatever they want and get always with it. The longer they are in business the longer they have to take advantage of society’s most vulnerable. They don’t practice what they preach. Very vindictive. High turn over b/c of the above. No overtime. No vacation bank. No sick time. No Respect. Don’t waste your time.
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Overall rating

Based on 51 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
2.6 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
2.8 out of 5 stars for Culture

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