Capital One Employee Reviews

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Productive and fun workplace
Bilingual Customer Service Representative (Former Employee) –  Montréal, QC10 May 2018
Great environment, experience , loved the people I worked with. Would recommend anyone who is looking to build their experience in the finance department.
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Amazing company culture
Senior Process Coordinator (Former Employee) –  North York, ON2 May 2018
I worked as a contractor, and was treated very well. I really enjoyed that I was able to work from home frequently. There were many rewards and tokens of appreciation from my manage.
Pros
Work from home often, free lunches
Cons
The end of my contract
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Work Life Balance in Capital One
Senior Operations Specialist (Former Employee) –  National Capital Region13 March 2018
The company provides excellent compensation package with high paying salary and competitive incentives as well. The company observes a work-life-balance in every employee.
Pros
lots of freebies
Cons
don't have a fixed schedule
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Learned a lot
JAVA DEVELOPER / WEB DEVELOPER (Former Employee) –  Toronto, ON8 March 2018
I worked as a Contractor. So, I used to get very minimum of the company benefits. But, Overall work culture and management is used to very good. Learned a lot while working there.
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Fun workplace
Customer Service Representative (Current Employee) –  Montréal, QC7 March 2018
Fun place to work with, great people all around the work place and ready to help whenever necessary. Learned a lot about customer service and how banks work
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Terrible culture
Marketing process manager (Former Employee) –  Nottingham5 March 2018
The culture was terrible when I was there, they promised the world and delivered nothing. Only looked out for a select few and there were clear favourites, if you didn't work for these people then your job was constantly in danger.
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fun workplace with amazing managers
Collections Representative (Former Employee) –  Toronto, ON28 February 2018
best company to work for with lots of benefits. training for those who are new. very easy to get adapt. worked for this company for several years and willing to go back.
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Good place to work
Senior Systems Integrator (Former Employee) –  Bethesda, MD24 February 2018
Meeting to review prior days activities and to discuss the days priorities in an agile environment. Fun part of the day is working with coworkers to complete project work and to collaborate on activities. The tight timelines something makes work hard to complete on time and up to high standards required.
Pros
Great coworkers and very google type environment.
Cons
management demanding high standards of work completed in short time frame.
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Great learning opportunities, but listless strategy and lacking corporate culture
People Leader (Former Employee) –  Toronto, ON29 January 2018
During my time with Capital One, I learned much about developing processes and managing to a regulatory environment within a bank. I also learned the importance of having sharp senior leadership with specific and clear goals for the company. The lack of this, along with a gap in corporate culture between the U.S. and Canada branches of the company, caused an overall work environment that was somewhat toxic at times.
Pros
Excellent compensation and benefits and an atmosphere that encourages innovation and change
Cons
Lack of work-life balance and comparatively poor corporate culture
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Fun place to work
Sr. Credit Analyst/Underwriter (Former Employee) –  Scarborough, ON21 January 2018
Great place to work. Great atmosphere. People are friendly. Pay is good as well as great benefits. Employee stock purchase plan, Employer contributes to RRSP.
Pros
benefits
Cons
fast-paced call center
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productive place fun place to work at
Customer Service Rep (Former Employee) –  Scarborough, ON10 January 2018
high volume of calls keeps you busy, Workplace very culture meeting new people very day over the phone.
Most enjoyable part is coming in provided excellent customer service
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Truly a great place to work
Process Manager (Current Employee) –  Toronto, ON26 December 2017
Great work life balance and face paced at the same time. In most cases, people are cared for and the company makes it feel more than just a job. One can feel like a part of the team and actually adding value to the company and the customers.
Pros
Job security, work/life balance, learning opportunity
Cons
Favouritism
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A very fast paced, productive and innovative place to work.
Process Co-ordinator/Payment Investigator (Former Employee) –  North York, ON30 November 2017
Capital One had an amazing worth ethic, and they really valued their employees and any hard work that took place during my 2 year contract position with them. An amazing experience with so many area's of personal growth.
Pros
Lots of free lunches and gifts for valued employees. Work from home options.
Cons
Heavy workload during the workday often leading to work being taken home in the evenings, lots of overtime needed.
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not interested
IT Engineer and Project coordinator (Current Employee) –  Toronto, ON30 October 2017
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call centre agent
Customer Service (Former Employee) –  Toronto, ON27 October 2017
They hire temp staff and make them work and entire year with the promice of permenant hire out benefits and can let you go at any moment, there is alot of favoritism also, if you are a temp or contract yu sift can change at any moment and are required to show up with out ample notice
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I love the work culture of the company
IT Engineer and Product Controller (Current Employee) –  Toronto, ON13 October 2017
Like every company capital one has the pros and cons .Capitoline is a company that gives you various opportunity, space to grow and time to learn and help you to grow your career.
The management could be better than it is.
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Great Place to Work
Department Operations Manager, Costco Partnership (Former Employee) –  Toronto, ON13 October 2017
Great place to work. Well managed and filled with people who really care about doing a good job. They invest in the training and development of their people and they pay well.
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Fun work environment
Risk Representative (Former Employee) –  Scarborough, ON4 October 2017
Work peers are great fun work environment. Learn collaboration skills, team working environment, independent work and thinking quickly on your feet....
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Little regard for their employees
Inbound Call Center Rep (Former Employee) –  Toronto, ON26 September 2017
This company is all about their "business needs". They have very little regard for their employees and there is very little room for growth. If hired through third party then your even more at the bottom of the hierarchy, and any little disruption in your life could cost you your job. If your looking for a career don't waste your time, as you can be easily replaced. This is just another job.
Pros
long hours of work
Cons
many of the managers don't know much about the business bc of constant change
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limited
Senior Quality Analyst (Current Employee) –  Montréal, QC19 September 2017
limited job advancement in mtl . the salary isnt great . the benefit is good at least. they move to parkex for cheaper location which is not convenient.
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Overall rating

4.0
Based on 5,969 reviews
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3.9Work/Life Balance
4.0Salary/Benefits
3.4Job Security/Advancement
3.5Management
3.9Culture