Poor support for sales efforts
ACCOUNT EXECUTIVE-BUSINESS SOLUTIONS DIVISION (Former Employee) – Vancouver, BC – 5 July 2018
Canon is a great company however, the photocopier sales division is severely out of touch with the market. They push hard on over priced machines sold from Canon but allow their own dealers to undercut them. They then turn to the sales person and say, "Why can't you sell this?".
Their outdated sales portal looks like something out of 1998; and is not effective at achieving sales goals.
Associates are drastically under paid, asked to drive long distances, and are often left paying out of pocket just to accomplish the goals.
The management seems to be afraid of their senior leadership that is humorously flawed in their approach, and refuses to say anything about it. In 2018, they have 0 online support in marketing their products.