Supported internal and external users with CIHI. Fixed various login and rights issues with user accounts admin work. Configured VPN for clients at home. Widows 7 deployment. Lead I.T. contact during flood relief in CIHI main office. Management of I.T. equipment storage. Dealt with all types of various software and hardware issues related to all systems. Updating and detailing documentation. Other tasks include: Computer equipment decommissioning and disposal, Keyfob/token deactivations, system optimizations, computer imaging and virus removal.