Canadian Cannabis Clinics Job security & advancement reviews

There is a huge amount of nepotism at this company. If you work here, be prepared for a ton of drama and being dragged into it even though it has nothing to do with you. Constantly on eggshells about your job. When COVID hit and everyone worked from home, we were threatened with job security if callers could hear our pets or children making noise.This was one of the most unprofessional places I have ever worked, management would scream at you.

Pros

casual dress

Cons

unprofessional

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Nepotism is rampant.

Call Centre Administrative Support (Former Employee) - Ccc - 16 November 2022

Aurora owns CCC and manages it terribly, similar to how they manage themselves into the ground. Nepotism rules the roost and loyalty isn't honored. Most of the people promoted are either married or friends.Laziness tends to get one promoted while others clean their mistakes weekly. Raises of a "potential" 3% yearly on your hourly wage is dehumanizing.

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Insights into Canadian Cannabis Clinics

Based on 7 survey responses

What people like

Ability to meet personal goals
Energizing work tasks
Fair pay for job

Areas for improvement

Trust in colleagues
Inclusive work environment
Overall satisfaction

Good company

Medical Office Assistant (Former Employee) - St. Catharines, ON - 25 October 2022

I highly enjoyed my time working here. It was wonderful to work with such a supportive team, I really enjoyed patient interactions and the experience I have gained from working here.

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Biased and Unfair

Medical Office Assistant (Former Employee) - Ontario - 9 September 2021

CCC's management was truly unfair. They were only biased towards family members who were involved in the company. Kept around people because of their last name and paid salary for doing nothing to bare minimum (which is still happening). There is no job security in this company. Even with Aurora knowing this they still kept those people around. Even with all the hard working employees who actually do their job and work the extra time do not get recognized and they are the first to get laid off or let go.I would highly not recommend working here.

Pros

None

Cons

Unfair, biased, terrible pay

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Good wage and benefits but no advancement coupled with very poor management

Inbound Patient Care (Current Employee) - St. Catharines, ON - 9 April 2019

Call centre setting with strict daily and monthly goals. Unsupportive management with very poor communication as to what's going on within the company, this leads to a lot of disorganization and drama that is not dealt with or ever resolved. - Very toxic work enviroment in a small office. - False promises of advancement. - Has significantly decreased employee appreciation and assistance (ie. no longer pays for parking downtown although they had been doing so for years and this is a very well-off company). - Management hires family and friends with no experience of the roles their given, favoritism is very much noticed here. The only good thing is the wage which was increased to $17 to make the roles seem more appealing but significant raises are no longer existent here no matter what your work ethic is. You may be able to get 10cents annually, depending on how well your liked. Benefits are great, should you make your three months probation. Overall, if your fine with that wage long-term, putting up with bare minimum efforts from management and no chance of advancement, you'll find this satisfactory.

Pros

Good wage and benefits

Cons

Toxic work enviroment, unsupportive management, no chance of advancement, strict daily/monthly goals for call volume, micromanaged

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Great Job but not sustainable

Phone Agent (Former Employee) - St. Catharines, ON - 20 January 2019

positive work environment apart from the usual woes and high school drama. can be very overstimulating as it can be very loud. management skills lacking and it's very disorganized. fast-paced, which is nice but takes away from attention to detail which is vital in the healthcare field patients do seem more like numbers to phone staff clinic staff is warm but can be very cold and discouraging to patients Very poor wages with lots of work and details to tend to whilst changes occur rapidly.