Rather not say (Former Employee) – London, ON – 22 January 2019
Nickle and dime everything to do with regular workers wages but spends frivolously on other things. Very immature management with no business skills or experience running a business. Everyone is very cliquey and that is the only way you will ever be recognized for hard work is if you are friends with a top person in company. If you are not in St Catherine's or Toronto you are nothing.
A company run by children in an unprofessional environment. Will be out of business very soon.
Aurora as parent company so medical benefits are good
Very low pay, violates workers rights consistently, petty& immature management
Phone Agent (Former Employee) – St. Catharines, ON – 20 January 2019
positive work environment apart from the usual woes and high school drama. can be very overstimulating as it can be very loud. management skills lacking and it's very disorganized. fast-paced, which is nice but takes away from attention to detail which is vital in the healthcare field patients do seem more like numbers to phone staff clinic staff is warm but can be very cold and discouraging to patients Very poor wages with lots of work and details to tend to whilst changes occur rapidly.
benefits are great, day shifts with weekends off, company events, helping people
poor wages, constant changes causing further disorganization, no room for advancement, dead-end job constantly fixing other peoples mistakes