Having to deal with angry customers who won’t get off the phone till they speak with a manager, and of course managers at CAS hide out from speaking to upset customers
Dealing with management
Amount of work changes each day, work could be completed in 3 hours on some days, and 8 on others.
The amout of emails and voicemails from previous customers regarding services that need to be responded to while assisting new clients sometimes can be overwhelming.
Attending live trainings - I prefer recorded training so I can do anytime on my own.
The line of work I am in, dealing with irate clientele the majority of the day.
Micromanagement and customers yelling at you. Not that much Stress.