Taxpayer Services Agent (Former Employee) – Edmonton, AB – 24 June 2014
Learning how to navigate the website to find information and which departments to transfer the customer to in order to get them up to date and accurate information. Tracking all calls for call drivers information. I found this job both challenging and informative.
confidence and experience in asking questions to be able to give the customer what they need.
was on a contractual basis and not alot of opportunity for permanency