Canada Revenue Agency Employee Reviews

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1.0
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Management was abusive
Payment Processor (Former Employee) –  Winnipeg, MB11 November 2018
They talked down to me multiple times and there was no good training in place. No one had a clue what they were doing. Not even management. They did not care for there employees and discriminated against people with mental health.
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5.0
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Amazing place to work
Taxpayer Service Agent (Current Employee) –  Calgary, AB5 November 2018
Great place to work. The environment is very relaxed, and everyone is extremely helpful no matter what you may need. The people there are like family and it makes you want to go into work everyday. The hours are great and the work life balance is amazing .
Pros
The people
Cons
job security
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4.0
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A calm work environment that allows for efficient work.
Junior Programs Officer (Former Employee) –  Ottawa, ON5 November 2018
A typical day at work involved the same work everyday. There is a large learning curve to get past, however once you are past this curve you will be able to work efficiently on a daily basis. The people are extremely friendly, however this job can get a little repetitive. If you are in search of a steady job with great job security this is the place for you.
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4.0
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Validation and Verification
validation and verification (Former Employee) –  Otttawa, ontario1 November 2018
This part of my work was done on a daily basis keying in returns for non-profit organizations.
this is a different program that i learned and was very happy with the outcome.
I was able to look into the private sector of the companies in need there is any changes or to verify the company account with address and the amounts.
It was a great job.
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5.0
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Not applicable
Tax Preparation Representative (Volunteer) (Former Employee) –  Toronto, ON28 October 2018
Not applicable, it was a volunteer experience. Please disregard this review. For what it is worth, working for the Canada Revenue Agency was a great experience, and it is highly recommended.
Pros
not applicable
Cons
not applicable
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5.0
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Good entry level job; Good pay if you are a student in university
Taxpayer Services Agent at the Call Centre (Former Employee) –  Surrey, BC25 October 2018
Good training.
Opportunities for advancement in other areas of the agency.
Good to get your foot in the door if you are seeking a job in another division of the agency.
Tiring and repetitive.
Not a secure job since CRA has off-seasons where most employees get laid off.
Lots of overtime during filing season.
Takes a long time to get permanent.
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1.0
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Awful
Benefits Processing Clerk (Former Employee) –  Winnipeg, MB9 October 2018
CRA is one of the worst places I have ever worked at, miserable people that will complain about the smallest things possible. Every experience there was absolutely awful.
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5.0
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Great place to work
IT Developer (Former Employee) –  Ottawa, ON9 October 2018
CRA is a great place to work. The working environment is excellent, and the management is helpful in job advancement. Benefits and pension are both great.
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5.0
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Best Employer
General Service Technician (STC/VTSO) (Former Employee) –  Vancouver, BC2 October 2018
Great employer, great benefits.
Training was fantastic, people are very kind and willing to help.
Enjoyed everything. No downsides. Extremely professional.
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3.0
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Good people, but short contracts
SP-02 Materials Handling Clerk (Former Employee) –  Winnipeg, MB2 October 2018
After working a few times there, the people are friendly, the work is fast paced but the main problem is the contracts are short and you don't always know until the last minute whether or not you'll be getting an extension
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5.0
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Cra cvitp
Community Volunteer Income Tax Preparer (Former Employee) –  Vancouver, BC19 September 2018
Canada Revenue Agency's Community Volunteer Income Tax Program is an important program. As a volunteer, it will improve your understanding of Canadian Income Tax Return Process
Pros
N/a
Cons
N/a
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2.0
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Terrible environment, no job security, terrible benefits
Finance and Admin Department (Former Employee) –  Halifax, NS17 September 2018
Terrible work environment. Less than ideal management and coworkers. No sense of teamwork. Was let go because i did my work "too quickly" and they had no position for me.
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4.0
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Very stressful work
Benefits Clerk (Former Employee) –  Winnipeg, MB17 September 2018
Good place to work.
The work is very stressful but challenging.
More of a production work.
Good place to start a career in government.
Salary is very competitive.
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3.0
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Hard to get hired
Auditor - Disposition of Seasonal Properties (Former Employee) –  Peterborough, ON15 September 2018
Hired as a student after a full time placement, for the summer paid 14.52 an hour - less then the University student, as I was a College student. Found that very strange - as I was an accounting student with more accounting classes then the Trent Students hired at that time. Very difficult place to attain a job, unless you are a full time employee and want to move laterally.
I was not returning to school - so my contract was not renewed.
Pros
Great
Cons
Can't attain a job
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3.0
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Decent Place to Work
Student (Current Employee) –  Ottawa, ON11 September 2018
The CRA is similar to other government organizations in terms of work. It has good standards like work-life balance, decent pay, work hours etc.
If you live in Ottawa, I encourage learning French! (Difficult to advance otherwise)
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5.0
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Good place to work
Accounts Payable Clerk (Former Employee) –  Greater Sudbury, ON9 September 2018
Good rate of pay and decent work schedule. People were nice and training was provided. The unfortunate part of the job was that the contracts are short.
Pros
Good pay
Cons
Short contracts.
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4.0
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CRA work review
Taxpayer Services Agent (Current Employee) –  Calgary, AB3 September 2018
Great place to work, good training opportunities. Job security is not the strongest point of working with CRA since most opportunities are short term positions
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3.0
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It's an easy job, but mentally straining
Taxpayer Services Agent (Current Employee) –  Calgary, AB27 August 2018
I liked having a job where you work while you're there, and then when you're done for the day you're actually done. But the worst part about this place that they mainly do contract terms, where they just keep extending you a couple weeks or months at a time. It is very difficult to get a permanent position.
Pros
good work life balance
Cons
very micro managed
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4.0
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employee oriented organizaztion
National Technology Sector Specialist (Former Employee) –  Calgary, AB16 August 2018
Management is supportive and encourages staff to think outside he box. Workplace culture is that of team work with each person contributing to the success of the organization.
Pros
Good pension benefits
Cons
promotion may be hard to come by
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3.0
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Slow-paced working environment
Tax Auditor (Former Employee) –  Mississauga, ON14 August 2018
The pace is very slow as expected from a government job. People are generally nice but have met one person who were rude and racist. Limited growth and job advancement opportunity.
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Overall rating

4.1
Based on 457 reviews
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4.2Work/Life Balance
4.1Salary/Benefits
3.5Job Security/Advancement
3.7Management
3.7Culture