Canada Revenue Agency
Happiness score is 68 out of 100
4.0 out of 5 stars.
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Canada Revenue Agency Careers and Employment

Work happiness

Scores based on about 89 responses to Indeed's survey on work happiness
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Do people feel they have the time and location flexibility they need?
Do people feel that they are paid fairly for their work?

About the company

  • Company size
    more than 10,000
  • Revenue
    more than $12B (CAD)
  • Industry
    Government & Public Administration
  • Headquarters
    Ottawa, CA
  • Link
    Canada Revenue Agency website
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Customer Service

4 jobs


Salary estimated from 2K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 819 reviews and is evolving.



General mail and services technician in Saskatoon, SK
on 11 August 2022
Good for a first job
Would recommend as a first job to enter the federal government. I would say if you are wanting the first job in public service with the Canada Revenue Agency, this is for you
Taxpayer Services Agent in Calgary, AB
on 5 August 2022
a good pay with pathetic and racist management
a very bad company to work for. don't go for the salary. these place is pathetic. mostly you will be contractual and you can be gone anytime regardless of your performance. very pathetic and ride management who consider themselves as the the superhero.
on 3 August 2022
overall, it was good employees that made me stay longer than I did!
There are so many new policies and procedures and mandatory courses you MUST take and learning plans you need! It's like a quarterly report card in school! Competencies must be adhered to and you have to show how you meet them quarterly and then you get graded (de) if so or not! Ever changing procedures!
Data Entry Clerk in Winnipeg, MB
on 2 August 2022
Better decision-making skills
Great for work life balance. Job security is good, decent salary and benefits, pension plan is reasonableproduction focused, old management style, Team Leaders with tight control, lack of trust,
Client Services Agent in Surrey, BC
on 22 July 2022
Extensive training, strict policies as a government agency
I worked at CRA over 5 years ago so things may be different. Extensive training is usually provided, so you feel fairly well prepared for the job. Depending on who you have as a manager/team leader, you may not feel so supported by them.

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Questions and answers

People have asked 80 questions about working at Canada Revenue Agency. See the answers, explore popular topics, and discover unique insights from Canada Revenue Agency employees.

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Interview insights

Insights from 537 Indeed users who have interviewed with Canada Revenue Agency within the last 5 years.

Favourable experience
Interview is average
Process takes more than one month

Interview questions

Assessment test as the 1st, waiting on a second interview 🤞

Shared on 15 December 2021

Experience and knowledge you bring to the agency

Shared on 16 August 2018

Standardized testing

Shared on 19 October 2017

Common questions about Canada Revenue Agency

Canada Revenue Agency locations

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