Canada Post
Happiness score is 66 out of 100
3.6 out of 5 stars.
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Canada Post Employee Reviews in Toronto, ON

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Location
Toronto, ON167 reviews

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3.6Work-life balance

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Ongoing transformation

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Great place to work. Growing focus on customer and employee experience.Previously, teams operated in silos but work is being done for more cross functional collaborations.
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good

good opportunity to learn, grow, count envelopes, look at birds in the plant, experience the side of people brought out in unionized work environment, occasional cold pizza lunch provided for price of listening to management.
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Insights into Canada Post

Based on 322 survey responses
What people like
  • Feeling of personal appreciation
  • Fair pay for job
  • Clear sense of purpose
Areas for improvement
  • Support from manager
  • Trust in colleagues
  • Sense of belonging

good

only worked at CP for a few weeks to do the training and then a few shifts here & there as on call casual. It's notoriously hard to get a permanent position and the work is difficult. So many procedures and protocols to follow I couldn't remember many things after training as you use them so infrequently and work so little after getting hired.
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Good pension, but is it really worth it?

Less qualified people get promoted due to women/visible minority preference. This in turn causes a ripple effect on how things are run and creates a toxic work environment akin to a circus.Culture of laziness, especially in management and the union. Job is literally about cheating and cutting corners because of structure and management.

Pros

Easy job, anyone can do it.

Cons

Everything you can imagine and more.
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Average place to work

I worked at Canada Post for two years as a letter carrier. Things about job: seniority rules, takes forever to get a decent route. Most supervisors are decent but some take their job too seriously. Pay is decent. The worst part of the job has to be flyers. You do so much work organizing them and get paid next to nothing per flyer

Pros

Weekends off

Cons

Flyers
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Difficult at first, but gets easier as you gain more seniority. If you don't mind working in all weather conditions, it should be fine.

-Difficult at first-Stressful to learn the different routes- Gets easier with time and more seniority- Shift finishes when you finish your route- Difficult to work in all kinds of weather conditions
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Great place to work and earn

Canada post is a crown corporation and working here gives me an honor to serve Canadians. We are respected and loved by canadians. In normal days , mostly can finish work 4-5 hours so you have lots of time to spend with your family and other needs.
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You’re just a number there no body cares they will replace you asap

Be ready to ice your body from head to toe. Ice your head from the toxic environment while working inside with the supervisor. Ice your knees from all that walking. Ice your ankle and foot when you slip and fall

Pros

Working outdoors

Cons

About 18-20 km of walking carrying junk mail on average of 20 lbs up, down stairs and up, down hills oh yeah and about 80 parcels per day average
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Retail Clerk

Not too bad, some days were pretty busy. It takes a while to memorize everything, because of COVID, we weren't able to be properly trained. Co-workers are pretty nice, but upper management can be pretty harsh at times. Overall, I give it 3.0/5.0

Pros

co-workers, salary

Cons

Repetitive work, strict management
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Hard Work

Management and Union filled with useless people, company is top heavy, not allowed to work overtime and they will not pay you. Benefits are not very good and every new contract you lose more and more

Pros

Work outside

Cons

work outside long hours
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Great job if you like the outdoors and people

Unfortunately management make up the rules as they go along. They harp on health and safety but can’t say no or manage their flyers from customers on a regular basis. I understand it’s revenue, but can be tiresome on a daily basis. They don’t care about how much we carry, as long as it’s done in the required time line. Besides the above, lots of good people employed there as well as a fun environment. Starting pay could be better. I understand we all don’t have engineering degrees, but $19.80 an hour?

Pros

Being your own boss

Cons

Mgmt making up their own rules daily
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Know the union guidelines, do the work and maintain a healthy lifestyle

Long days and evenings in the sun and in the dark. Regardless of opinion and experience, it's a good job to have. You're experience there (like at any other job) depends on your willingness and dedication to work and adapt the environment. It's hard work. But it's good work and it can be worth it for the long run. Some days will be long, some wont, some days you'll have a lot of mail or parcels or both, some days not so much. Roll with it. you gotta be disciplined and keep a HEALTHY LIFESTYLE. Be proactive, and enjoy the little things like conversations with customers and strangers buying or offering you food and water on hot summer days. Communicate but don't complain too much. Don't worry too much about the money. Probably most important, work safely for yourself and others.

Pros

Positive pay, benefits, sometimes free donuts

Cons

Not exactly cons just things to be aware of: Long hours, heavy deliveries, sometimes dogs, sometimes people (customers)
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Toxic environment, incompetent management

Advancement is awarded by favouritism and not by qualification. Mid-year and annual reviews are from superintendents whose qualification is less than a supervisor. So expect a lot of A** Kissing. Unfair and unjust system of ratings. Superintendents can throw all extra workload on you and still give credit to their favourite ones. Very stressful and toxic environment.

Pros

Job security

Cons

Stress, mental health, bad management
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Fun

Typical work day at Canada Post is roughly about the same every day nothing to fancy. Pretty much common sense. Everything is hang on signs aswell as posters.

Pros

N/a

Cons

N/a
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Not Recommended

Expectations are too high. Not a job for anyone with a family. Little support for the volume of work. Routes are too long. There needs to be a better way of dividing mail and parcels. No overtime paid. Very little support. If hired as a temp, you will be bounced around everywhere. Full timers off on vacation will leave all their work for temp to pick up.

Cons

Long hours, working in all types of weather, Routes are too long, no overtime.
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Would rate -10 if I could

This company takes advantage of their employees, has a horrible work culture and hires anybody that applies. Management treats you like an animal and the union doesn't really help either. It's all smoke and mirrors with this place.

Pros

None

Cons

No breaks, poor management, lack of advancement
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Very difficult, high stress, toxic environment

One of the most difficult jobs you can do. The workload is overwhelmingly heavy. Be prepared to walk over 100kms a week your feet will have blisters the 2nd day on your job. The people are toxic, and the management doesnt care about anybody aslong as they have the easy job sitting at the desk all day. Taxes and the amount of deductions from your paycheck are very high. Overall not a very good environment very stressful.

Pros

Pay is decent buy your really working for it

Cons

Stressful, physically and emotionally exhausting, feeling overwhelmed everyday, taxes and deductions are high, toxic environment, employees are rude, very undervalued, no respect for essential workers, can never trust anybody in this compnay.
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Over all excellent

From the depot I worked from, I had fun, learned a lot, gained friends. Most colleges are friendly and approachable. The shift was unusual but manageable because it was regular.
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Tough haul as a temp

The culture at CPC is akin to “dog eat dog”. Management seems to go out of their way to try and break new hires. They spend a lot of time nit-picking instead of trying to work with you.

Pros

Short days are possible

Cons

Long hours, poor management attitude
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Relief Letter Carrier Job Interview Process

My experiences for the Letter carrier (On-call temporary relief) hiring process: Initially applied online to Canada post career website with resume and personal info, waited about 1 month before getting email response from HR with bunch of preliminary questions, such about attended recent job fair, oncall unsteady work hours acceptable or not (eg. 6am to 6pm, mon~fri). Also have to Pay $12 for uncertified provincial driver abstract, and ready to present reference letter from friend/neighbor coworker/boss who is not be a relative and known for more than 2 years The got invited onsite interview about 2 weeks after the initial email. Interview questions: what skills value at customer service position? (eg. communication, professionalism); what to do if water spill? After interview, got fingerprint taken and address security check form on site, then waited 2 more weeks before having to take a physical test on site. Physical test: measusring heart beat & blod pressure, lifting box of about 30kg to 2 levels of higher shelves, extended bend-down 5 minutes, runnning 3 rounds of 14 laps of back-and-forth across the room and some small stairs while carrying heavy backpack ,sorting 3-box of letters test...etc. Then got notified by HR of passing the physical test in the same day, filled out more personal info and tax forms, with offer letter that is conditional of passing the 15 weekdays (7am to 3pm) of on-site driver training and tests, which is scheduled about 2 weeks later. But the training dates suddenly got cancelled then got pushed back with the whole "coronavirus" affairs. After - 

Pros

Helpful teammates, emphasis on safety first, some supervisors are chill and relaxing to deal with no too much work pressure

Cons

Long wait, lack of job security and benefits for newcomers, heavily senority based, big corporate breacracy inefficency
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Fast Pace and outdoor, Lots of driving

Nice place to work over all. Pay is fair for what the job is. Pros : Fair pay, Work out doors mostly Cons: Takes a long time to get even part-time.
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Overall rating

Based on 1,997 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture

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