Work wellbeing score is 71 out of 100
3.7 out of 5 stars.
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Canada Life

Canada Life Employee Review

High Volume Low support

I consistently felt overwhelmed with little support from management. Concerns about performance or customer experience were regularly dismissed without any follow up. Communication between departments was lacking,
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Similar reviews

Same role


Very very busy call center, except to take a lot of calls everyday. The pay is great and it’s nice to be able to work from home but it’s very busy call center, it’s calls back to back.
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Same role

Terrible place to work

Terrible place to work , they don’t have fixed schedules. Management is no help . The pay is trash after taxes and a pension plan that they force you into .they don’t care about their clients nor their staff .




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Same location

Fine, for awhile

working in the BPO is draining. extremely high expectations with no reason or benefit. the bpo is under recognized and under valued. it's unfortunate.
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Overall rating

Based on 853 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.4 out of 5 stars for Culture

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  • High Volume Low support