Canada Life
Canada Life Employee Review
High Volume Low support
Customer Service Representative (Former Employee) - Winnipeg, MB - 20 September 2023
I consistently felt overwhelmed with little support from management. Concerns about performance or customer experience were regularly dismissed without any follow up. Communication between departments was lacking,
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Similar reviews
Same role
Ok
Customer Service Representative (Former Employee) - Work from Home - 3 December 2023
Very very busy call center, except to take a lot of calls everyday. The pay is great and it’s nice to be able to work from home but it’s very busy call center, it’s calls back to back.
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Same role
Terrible place to work
Customer Service Representative (Former Employee) - Pshcp - 30 November 2023
Terrible place to work , they don’t have fixed schedules. Management is no help . The pay is trash after taxes and a pension plan that they force you into .they don’t care about their clients nor their staff .
Pros
None
Cons
Management
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Same location
Fine, for awhile
Claims Examiner (Former Employee) - Winnipeg, MB - 8 November 2023
working in the BPO is draining. extremely high expectations with no reason or benefit. the bpo is under recognized and under valued. it's unfortunate.
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Ask a question about working or interviewing at Canada Life. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.4 out of 5 stars for Culture
Questions about Canada Life
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