Honestly it's a great job if you don't take yourself too seriously but prioritize others.You need to know a lot about everything and at the same time be a team player. The hours are long but can be rewarding and time flies when it's a busy day and you are helping customers.
1. A typical day would be regular housekeeping, keep things tidy and clean, restocking shelves, fulfilling customer orders, updating tags, answering the phone, oooing over new items when a shipment comes in and most importantly of all, greeting and helping customers that come into the store.
2. What I learned: Laptops, desktops, gadgets, networking, security cameras and cameras, printers and toys, drones, phones, more toys and cables, cables, cables. Lots of cables.
3. Management: Honestly I have to say the management here are superheroes, they have x-ray vision (can find that cable you are looking for when you swear it wasn't there before), they possess a photographic memory, they have a great sense of humor, they are hard working and set a very high example, they do all the same tasks your are requested to do but more. They care about the staff and try to help you. It's to be admired because their typical day is all of the above but multiplied by 10 with lots more responsibility. Plus, they handle the difficult cases which I don't envy.
4. Workplace culture: I like the team spirit. I have gotten to know great employees from other locations too. Generally I find everyone working together to help each other out.
5. The hardest part of the job: long hours, people (retail isn't easy), difficult customers, not being able to help a customer, when you can't find that thing they don't know how to describe, when you can't find that one cable......
6. The most enjoyable part of the job: meeting people that come into the store, helping people find solutions and seeing that look on their face when they find just what they are looking for, seeing a kid get his/her first laptop, learning new things about products, working with a great team, meeting great people everyday.
Paid vacation, benefits, employee discounts, Spiffs, contests, vendor seminars, prizes and discounts, the annual dinner (meeting all the other store employees from other locations), occasional free lunches and snacks
long hours, busy hours, outdated software when it isn't updated or intuitive enough, when the software that's supposed to help you doesn't help you, difficult customers, I suppose if you don't have a good team it can be hard