Canada Border Services Agency
Happiness score is 65 out of 100
3.8 out of 5 stars.
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Canada Border Services Agency Careers and Employment

Work happiness

Scores based on about 34 responses to Indeed's survey on work happiness
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About the company

  • Company size
    more than 10,000
  • Industry
    Government & Public Administration
  • Headquarters
    Ottawa, CA
  • Link
    Canada Border Services Agency website

The Canada Border Services Agency (CBSA) facilitates the flow of admissible people and goods, while supporting national security and public safety.

Our diverse team of border services officers enforces more than 100 acts and regulations that keep our country safe.

We work at 1,100 points of service across the country, including land borders, international airports, marine terminals, rail ports, and postal facilities, to enforce laws and regulations that touch nearly every sector of Canadian society.

Learn more


Browse jobs by location

Montréal, QC

2 jobs

Rating overview

Rating is calculated based on 126 reviews and is evolving.



Enforcement Assistant in Edmonton, AB
on 7 November 2022

Worked with CBSA through fswep. I had a variety of different experiences and learned lots of new stuff. The pay system is garbage and caused quite a bit of stress

Volunteer in Ottawa, ON
on 22 September 2022
Volunteer experience = potential employment

I was a volunteer during the COVID-19 Pandemic from April 2020 - June 2020. I was responsible for filing info sheets and masks into ziplock bags for travellers at the airport. This was a remote position, but I was referred by a friend of a family member. I can’t say much about this organization, since I didn’t experience any benefits, job culture, etc. because it was only a volunteer position. Overall, it was a good experience and I feel that I helped people during a difficult time. Thank you for the experience!

Agent de services frontaliers in Lacolle, QC
on 9 September 2022
une bonne lesson à apprendre

un travail très stressant, routinier, mais bien payé et des bons avantages, assurances des bons collègues le management a encore du travail à faire très statique

Border Services Officer in Halifax, NS
on 7 September 2022
Horrible management

Mgmt top heavy. Very toxic environment. Pays very well, however, more to life than money. Extremely prejudicial management. So toxic that employees call out constantly.

Training Coordinator in Rigaud, QC
on 8 August 2022
Enjoyed working from home

Loved my job. Training was not there always guessing what I had to do next, the boss needed to be medicated she was always high strung out, otherwise all was good… would I go back? Well depends, what department what are the offers

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Questions and answers

People have asked 33 questions about working at Canada Border Services Agency. See the answers, explore popular topics, and discover unique insights from Canada Border Services Agency employees.

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  • Work from Home

Interview insights

Insights from 94 Indeed users who have interviewed with Canada Border Services Agency within the last 5 years.

Favourable experience
Interview is average
Process takes more than one month

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