Call Center Guys Employee Reviews
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Honestly a breath of fresh air. A very fun and exciting environment to work in. Management is great and you're made to feel like an important part of the team. You're encouraged to challenge yourself but not pushed or pressured. Work environment is encouraging and the people are awesome. The job itself is not difficult to get the hang of and once you've got it, it's not hard at all.
I've worked in many call centers, but nothing compares to what I have been seeing here at Call Center Guys. From the moment I had my intervew, I was comfortable. I felt included, and my interview was full of jokes and laughter. I was hired next day, and for the past 2 weeks I have been waking up to go to my dream job. If you want to work in a fun and collaborative environment, with management that actually listens to your ideas and are extremely understanding, especially with family matters, I highly recommend applying. You'll never want to leave. :)
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CCG is a great place to work, overall the people you will meet are amazing and very kind, the management is friendly and understanding, they do appreciate your work but do not show the appreciation to the more senior representatives, they do allow you to pick and choose the hours that you desire to work!
Ping Pong Table, Friendly and sweet people there.
Overall the company was good to work at. At that time it was very chill. Just had to get used to the software and the scripts and everyday else was just a walk in the park. A lot of drama occasionally and the management other than a few hardly showed up.
Long hours of patience, sitting. Pay is not amusing as it sounds.
honestly a great place to work and a healthy environment.The management team is amazing and understanding to flexibility to hours. This place is a great example of work hard play hard. i have been here for about 5 months now and have zero complains. I can truly say this is the best call center i have ever worked for and would recommend this place to anyone who is looking to grow within a organization. there is always room for improvement, and this place understands that and always makes their employee know that they matter. You can walk up to any of the directors or even the CEO with a concern and they listen to you and help you if every way possible and to the best of their ability.
great work environment, amazing management team, flexible hours and appreciation for those that try there best and want to succeed
none what so ever!!!
I started working here in the summer and at first, it seemed like a great fun atmosphere but things quickly changed. The management did not reply to my emails or take my time off seriously, even scheduling me to work during days where I had already booked off. However, the coworkers at this company made the job worth it. It was fun when the right people were scheduled at the same time as me. I got into a bit of confrontation with management for miscalculated pay so if you are planning to work here, make sure you track your hours and pay.
Had a brief stint of working as a Team Lead at Call Center Guys(CCG) for roughly a month and half. Joined their pilot telecom process, so learning was good, team building exercise turned out to be the best during the transition phase of their new business. CCG is very flexible in terms of work timings, understanding and respecting the employees schedule and working out the shifts accordingly. Management is cool, and gives a free arm to advisors and leadership role to work accordingly and do not interfere in daily work unless asked or required. Unfortunately the ping pong table was broken during my tenure so missed playing that in my work stint.
Good team to work with, Flexibility to work till the work asked is being done as per business requirement, No school atmosphere.
They will just waste you time telling you during the interview the number of hours you are given. I was hired after the interview and scheduled one shift. After that one shift, the manager did not schedule me for any more, despite my constant texting asking him about my next shift. Very poor communication and organization within the company. THEY JUST WASTE YOUR TIME!
Waste of time
CallGuys is a great place to work in the telecomunications industry, there are benefits aswell as great opportunities to grow within the company, have had nothing but a very positive experience working with CallGuys and could not ask for a better call center environment to work for.