Ownership lacks experience
Full-time, (Current Employee) – Willowpark location, Calgary, Alberta – 4 September 2017
Current ownership hasn't ever served a table of customers, never completed table side service, over staffs to compensate for their inability to provide support on the floor when needed. Expect staff to come in on a last second phone call or change in schedule, even if it is your day off. Ownership has very little respect for the efforts of their staff that provide excellent service day in and day out.
Cons
overstaffing leading to less pay, lousy work, play balance