Productive if you have no dreams of advancement (AB ONLY)
First and foremost, don’t work for macleod trail! The possibility of advancement is zero. “Aces in their places”, or a nice way of the sous chefs telling you they are too lazy to train, and management is unwilling to put those training hours down. Inconsistency is the name of the game, with no follow ups, so the inconsistency stays pretty consistent unfortunately. Work life balance is horrible, with the scheduling app GIVING YOU a start and end time, BUT only the start time is enforced. There is no care about your personal life, responsibilities, or even your set availability. Really great company culture, if only it could be followed. Kitchen is RUN DOWN to the point the steamer leaks boiling hot water and scalds you when it hits you. The equipment does not facilitate learning, efficiency, or cleanliness. Management on both ends constantly bad mouth other employees around people, leaving you wondering what they say about you when you leave. Stay away from MAC T if you want to keep your passion for food service.
Line Cook in Vancouver, BC
I had such great managers. They really helped me grow in the industry. Flexible with people wha have school and work. I made good friends. Wonderful training by week 2 I was confident to get on line all by myself.
Jr. Sous Chef in Abbotsford, BC
Terrible Cut-throat, ego brown nosing.
Started out ok, they give you in house money to use only at cactus for rewards, no pay increase even when you make Jr souc chef, your minimal wage increases is your pay raise. Lots of brown nosing massive popularity contest, you can be a terrible cook and promoted because your well liked or invest in the company. Tip pool is corrupt, make no mistake if you are struggling your team will not help you and laugh as you struggle even if your new and tell management this is why you don’t fit here so they get better shot at promotion.
Line Cook/Prep Cook in Calgary, AB
Hostile work environment, unsafe covid protocol
Cactus club are penny pinchers, they will cut staff and screw over their team if it meant to save a few bucks. Stressful work environment and the occasional temper tantrum from the chef's, high expectations, low pay, you are not treated well here, working here feels like you are slowly chipping away at your sanity and dignity. Perfectionism reigns supreme and you are expected to work like an impeccable unfeeling automaton. If you make a mistake you will be hearing about it from 6 different managers.
Bartender/Server in Abbotsford, BC
Fast paced, modern styled bar, I enjoyed it!
I worked at cactus club for almost 3 years. I had amazing opportunities that they gave me, I started as a hostess, and worked my way into the bar. I enjoyed the people I worked with, and I appreciated how management respected their staff.