CAA Manitoba Employee Reviews

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5.0
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Superb place to work
Tele Centre Counsellor (Former Employee) –  Winnipeg, MB13 December 2018
CAA Manitoba was amazing to work for. Managers were always there to help and coach you, never condescending. Amazing activities. Healthy environment.
Pros
Possitive attidtudes, great activities, amazing management
Cons
none
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4.0
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I had a good leadership team
Contractors Relations Manager (Former Employee) –  Winnipeg, MB9 November 2018
Enjoyed my time at this position , it was a different type of job for me.
Dealing with customer and contractor issues daily can become a challenge.
There was plenty of support to help you thru the issues.
Pros
Good leadership team
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1.0
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Don't waste your time
Road Crew (Former Employee) –  Winnipeg, MB2 November 2018
Managers will feed you broken promises pay is low hours are lousy. Dangerous working on the road. Benefits are expensive. Dealing with the weather isn't worth it. Go no where job. Actually looks bad on your resume better off not using as reference.
Pros
Not much
Cons
Waste of time
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1.0
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Used to be good, now not
Manager (Former Employee) –  Winnipeg, MB24 October 2018
Message to other clubs- don't merge with SCO they will destroy your club too. They don't value employees, you are replaceable. If you don't have a university degree, they will force you out. They claim to be all good intentions, but then turn their back on you. Its no wonder there are so many job postings on here. You won't get rich working here, not even close. They will lead you to believe they are always broke, and can't pay. Roadside has been mismanaged for years- people who are not qualified, and are very insecure about themselves. They also don't support educational growth so don't expect that you'll go to school.
Very overworked unhappy people here. Most who are still there, can't leave. The crew in Ontario are very self serving, think they are smarter, better, and know way more than you. Forget that you understand Manitoba, or anywhere for that matter- you don't.
If you like to be stressed out, over worked, underpaid, and replaceable then this is your company. If not- move on.
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1.0
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Not a Goodtime
Customer Service Representative (Current Employee) –  Winnipeg, MB27 June 2018
Really it's a if you pizza when you're supposed to french fry you're gonna have a bad time situation. Only you never know which is which.

At one point was a top level customer service experience call center with over 150 years of experience on the floor, but it's been dwindled down to those who will except the bare minimum.
Pros
Free Lunches now and then
Cons
Where to start really, Dog eat dog once you're wage is to high
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1.0
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Shifts that rarely change
Customer Service Representative (Former Employee) –  Winnipeg, MB7 June 2018
Great people, but upper management doesn't have a clue. Those that work the hardest are rarely rewarded.

Yay It's shift work, but favourites get picked for the good shifts
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4.0
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Loved it
Call Center (Former Employee) –  Whittier, MB4 April 2018
CAA cares about their employees and how they are treated. They also care about how the members are treated. They work hard at achieving a good balance of both. Great team work and amazing training.
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1.0
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Terrible leadership
Dispatcher (Former Employee) –  Winnipeg, MB9 December 2017
Call centre supervisors and managers are terrible. Unable to deal with issues and generally unskilled in how to deal with staff. Dead end job absolutely no room to grow. Year end reviews and raises are pitiful. Trust me you don't want to be dealing with cranky whiny tow truck drivers all day.
Pros
Almost no actual supervison so its easy to get away with slacking
Cons
Overtime expected in the winter with no real benefit.
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1.0
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Don't do it!
WAHA agent: Membership Advisor (Current Employee) –  Winnipeg, MB23 August 2017
Completely terrible job!! Promises will not be kept. In the beginning, staff, management and TA's are super understanding and try to accomodate to your availabilities, but it goes downhill from there. They claim they're very flexible with students (that is completely false) they force you to work specific hours that you've never asked for and are forced to switch shift (which is highly unreliable)

Working at home is great at times, if you enjoy being alone and hate human interaction.
Pros
Working at home
Cons
Terrible working hours, accusatory management, expectations and promises unkept
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3.0
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Good
Battery Service Driver (Current Employee) –  Winnipeg, MB27 April 2017
Overall good Workplace Independent problem solving skills is daily also great benefits , keeping a organized work space and preparation is key to be successful.
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1.0
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Not good
Call Centre Representative (Former Employee) –  Winnipeg, MB25 February 2017
Great at first, but was never able to get anywhere within the company. Promises are never kept, pay is low. Not a good experience at all, which was disappointing.
Pros
Full time work
Cons
Everything else
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1.0
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Not a good experience.
Telephone Sales Representative (Former Employee) –  Winnipeg, MB7 February 2017
Management at contact center is not organized at all. The work is boring. You get your shifts last minute despite what you will be told in interview. Nice kitchen for break times
Pros
Nice kitchen, location
Cons
Pay, management
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3.0
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Enjoy inputting
Data Entry (Former Employee) –  Winnipeg, MB23 September 2016
I enjoy inputting into computers. I like computers and working in various programs. I enjoy working with people and being able to help them out.
Pros
Free maps
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4.0
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interesting job
Tow truck / Flatdeck driver (Current Employee) –  Winnipeg, MB26 June 2016
the importance of personal hygene, and keeping a safe enviroment, very important to the public.
the importance of enviromental issues, and the importance of keeping good hygene, to stay safe from disease.
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3.0
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Good work place
Telephone/Travel Counselor (Former Employee) –  Winnipeg, MB10 November 2015
Good company reputation although its is in transition to becoming more sales motivated with an emphasis on the bottom line. Great people to work with and proactive in the community. Has many perks for employees from potluck lunches and dinners to incentives for work performance.
Pros
Free coffee, great lunch room with amenities
Cons
No control over shifts as this is a 24 hour workplace.
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5.0
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CAA is encouraging
Telecentre Counsellor (Current Employee) –  Winnipeg, MB12 June 2015
CAA is open for any advancement that you want to do depending on the career path that you want to take.

Open environment, Team reps organize monthly incentives to motivate workers.
Pros
Monthly Incentives
Cons
n/a
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Overall rating

2.4
Based on 17 reviews
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2.3Work/Life Balance
2.2Salary/Benefits
2.4Job Security/Advancement
2.3Management
2.5Culture

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