CAA Manitoba Employee Reviews

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Terrible leadership
Dispatcher (Former Employee) –  Winnipeg, MB9 December 2017
Call centre supervisors and managers are terrible. Unable to deal with issues and generally unskilled in how to deal with staff. Dead end job absolutely no room to grow. Year end reviews and raises are pitiful. Trust me you don't want to be dealing with cranky whiny tow truck drivers all day.
Pros
Almost no actual supervison so its easy to get away with slacking
Cons
Overtime expected in the winter with no real benefit.
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Don't do it!
WAHA agent: Membership Advisor (Current Employee) –  Winnipeg, MB23 August 2017
Completely terrible job!! Promises will not be kept. In the beginning, staff, management and TA's are super understanding and try to accomodate to your availabilities, but it goes downhill from there. They claim they're very flexible with students (that is completely false) they force you to work specific hours that you've never asked for and are forced to switch shift (which is highly unreliable)

Working at home is great at times, if you enjoy being alone and hate human interaction.
Pros
Working at home
Cons
Terrible working hours, accusatory management, expectations and promises unkept
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Not good
Call Centre Representative (Former Employee) –  Winnipeg, MB25 February 2017
Great at first, but was never able to get anywhere within the company. Promises are never kept, pay is low. Not a good experience at all, which was disappointing.
Pros
Full time work
Cons
Everything else
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Not a good experience.
Telephone Sales Representative (Former Employee) –  Winnipeg, MB7 February 2017
Management at contact center is not organized at all. The work is boring. You get your shifts last minute despite what you will be told in interview. Nice kitchen for break times
Pros
Nice kitchen, location
Cons
Pay, management
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Enjoy inputting
Data Entry (Former Employee) –  Winnipeg, MB23 September 2016
I enjoy inputting into computers. I like computers and working in various programs. I enjoy working with people and being able to help them out.
Pros
Free maps
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interesting job
Tow truck / Flatdeck driver (Current Employee) –  Winnipeg, MB26 June 2016
the importance of personal hygene, and keeping a safe enviroment, very important to the public.
the importance of enviromental issues, and the importance of keeping good hygene, to stay safe from disease.
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Good work place
Telephone/Travel Counselor (Former Employee) –  Winnipeg, MB10 November 2015
Good company reputation although its is in transition to becoming more sales motivated with an emphasis on the bottom line. Great people to work with and proactive in the community. Has many perks for employees from potluck lunches and dinners to incentives for work performance.
Pros
Free coffee, great lunch room with amenities
Cons
No control over shifts as this is a 24 hour workplace.
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CAA is encouraging
Telecentre Counsellor (Current Employee) –  Winnipeg, MB12 June 2015
CAA is open for any advancement that you want to do depending on the career path that you want to take.

Open environment, Team reps organize monthly incentives to motivate workers.
Pros
Monthly Incentives
Cons
n/a
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Overall rating

2.4
Based on 9 reviews
5 stars
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Ratings by category

Work/Life Balance
2.2
Salary/Benefits
2.1
Job Security/Advancement
2.3
Management
2.3
Culture
2.4

CAA Manitoba Reviews by Location