CAA Club Group Employee Reviews in Markham, ON

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2.9Work-Life Balance
2.6Job Security & Advancement
2.7Culture
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4.0
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great location
Accounting Clerk/Administrative Assistant (Current Employee) –  Markham, ON26 August 2018
they have great people to work with and great location (you can drive to work!), flexible hours..
however, the management is not that good, the salary level is not that good.
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Worse company! My gut told me in the interview but I did not listen!!
Management (Former Employee) –  Markham, ON25 May 2018
By far in all my years of work experience I have never seen this type of company before or management. They do not care about people or employees. Management is always looking over there shoulder. Always looking at there cell phone and playing games or making faces. The HR Department is made up of inexperienced professionals. They are by far the most unprofessional group of people i have ever met! HR should return calls, emails and make a decision and not go around in circles. Talk around office is no ex employees to be hired again but the CEO/President hired an executive back that was with CAA before. I can see why employees were mad! Rules for different levels of people. It should be across the board. Anything for employees to work from home, not to go into the office.. People talk and roll eyes at management or co-workers. I was there for a contract positions and was offered a full time position upon renewal of my contract. I could not leave fast enough!! I stuck it out to find a position that is to my standards!! The HR Department does not hold up to my standards or has the capacity or experience to interview educated professional and make a sound decision. They have a lot to learn and this starts from CEO in looking first at the HR department and who is interviewing and making decisions. I find this department unprofessional and by far does not even measure up to other companies Human Resources Department. I was very disappointed with CAA and the overall experience with this company. They have 12 Board Members that should have a look at the issues and  more... the CEO/President work ethics and hiring producal as they are not even close to professional and feel that the staff has no experience and in some departments are not hiring equal opportunity for all applied. This would be the IT Department.  less
Pros
Company cell phone
Cons
From CEO to Management
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Worst experience-avoid
Sales associate full time (Former Employee) –  Markham, ON30 November 2017
Caa is a company that boasts customer safety and customer service first- yet wants there employees to upsell them with every phone call. They do not care what plan works best, as long as they have another dollar in there pocket. There are serious issues in the way they handle customers (like double paymentS) and do little to rectify situations. As an employee, they expect you to make this job your life, you work awful hours, are given no time off (even for grievance or appointments) and are expected to work over time every week. They constantly pressure you to pick up more hours, and you will never hear good reviews on yourself. Management is awful, makes people constantly fear job secuirty and let’s go of employees days before Christmas, even after improvement and coaching was completed. Very unprofessional, uncaring and pay is little more then minimum wage. Commission structure is a joke as well, and constantly had times when paycheque was incorrect, had to wait weeks for correct payment to go through, and even then sometimes would be incorrect. All in all this company is by far the worst I’ve ever worked for, and would not recommend to anyone
Pros
Fellow employees
Cons
Over worked, under paid, awful management
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This place needs a union to protect employees from mgt
Supervisor (Current Employee) –  Markham, ON23 November 2012
A good company that is slowly deteriorating due to the upper managements total disregard for it's people.

For a company that reports themselves as being socially responsible they are anything but.

Mass firings of people with no reasons, only to be replaced by friends of those in management positions.
Pros
very few and becoming less
Cons
management
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Comment – 31 July 2015

very true, comment here, once a good place to work, but yes now, not so, new management promotes unskilled former co-workers, and others being let go with no reason, people that were doing their jobs. Others being covered for their inadequacies or personal problems, why, because of who they know. Place is horrible for the politics she has brought.

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Overall rating

2.8
Based on 67 reviews
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Ratings by category

2.9Work/Life Balance
2.7Salary/Benefits
2.6Job Security/Advancement
2.5Management
2.7Culture