CAA Club Group
2.9 out of 5 stars.
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CAA Club Group Careers and Employment

About the company

  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    $130m to $650m (CAD)
  • Industry
Learn more


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37 jobs


Salary estimated from 30 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 84 reviews and is evolving.



Underwriter in Thornhill, ON
on 27 August 2021
Not a great place to work
If you are the type that sucks up to management you will move up the ladder but if not they will cap you, you will spend years and see no progress. The CEO and executives are fantastic, its the leadership under them that is questionable.
Associate in Thornhill, ON
on 10 May 2021
Only promote within......
This company would only promote from within if you are friendly with HR and other Executives. Hardworking individuals will not be appreciated and this company pretends they care about your mental health when it is the opposite. Management expect you to be work beyond 9-5 and answer emails on the weekends. There is a lot of passing the buck type of attitude here. I strongly recommend not working for this company.
Member Support in Thornhill, ON
on 21 August 2020
Vampire Company
My Mental Health suffered tremendously working for CAA, and especially so through COVID. Our department had to pick up every other department's slack while others were sitting pretty at home twiddling their thumbs because their office job is now in their home office. Our Supervisors didn't care for any of our mental health while we were on the phones for 8 hours at a time. For example, we were told that we couldn't take part in the company wide 10 minute "meditation" sessions that were offered to all other employees to attend once a day, and they were available 3 times a day through zoom because we were "too busy." From the moment I was hired my Supervisor was not a very supportive individual, very standoff personality and I did not receive any support whatsoever from my supervisor during my Mental Health Leave of Absence that I ended up taking from all the mental abuse. Eventually I realized that this Company didn't care about me as a person and I am better off handing in my resignation and parting ways then trying to return to work from a LOA. So.... If you're thinking about applying for a member support/ customer service position I would RUN, they now answer ERS and sales (without the commission) calls too and it's not worth the mental stress.
CAA driver in Kitchener-Waterloo, ON
on 21 April 2020
This job is self contracting job no benefit no guaranty income
This job payed per call if you dont get call you dont make money in the summer it's very slow no call it's only in the winter busy its out side job road service
ERS in Winnipeg, MB
on 25 March 2020
Great place to work
Continuous training on site and through Skype. Supervisors are helpful and understanding. Learned identifying cx locations for roadside assistance using various tools available to the agent. Fellow agents were helpful Fe

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Questions and answers

People have asked 21 questions about working at CAA Club Group. See the answers, explore popular topics, and discover unique insights from CAA Club Group employees.

See questions about:

  • Interviews
  • Benefits
  • CEO
  • Work from Home
  • Working Hours
  • Background Check
  • Company Future
  • Dress Code
  • Hiring Process
  • Part Time Jobs
  • Promotion
  • Working Culture
  • Working Environment
  • Work Life Balance

Interview insights

Insights from 38 Indeed users who have interviewed with CAA Club Group within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

How would you handle someone in a panic situation, what would you tell them, how do you deal with problems

Shared on 29 December 2017
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