A good start in IT, good training
A typical day at work would mostly be resetting password and unlock user. Of course with the script to follow and within the allotted time. I learned that many companies do not sort their "LVL" of support the same way, at CGI a LVL 1 would very limited access. Basic troubleshooting and the most advances thing you could do is redoing a windows profile. - more...
I was part of the social club also, but management did not like it cause i had to spend half my lunch break to participate and if the lines are too busy, you sometime have to make up for it with your break time.
There was a really good database ... - less
ProsGood entry level training
ConsSalary and opportunity for advancement