Computer Technician (Former Employee) – Markham, ON – 2 March 2018
Pro: It is easy to get into CDI. If you know how to find out the type of RAM, you are in. So very good for someone who is looking to get into IT or first job.
Cons: There is no training even for the internal processes. So get there and get ready to hear "don't you know this"? although you are new. Do not expect the management to come to you and be polite. In job as soon as we saw someone being taken by one lady, we knew that the guy was being fired. I found it weird - someone comes to your desk, asks you to come and in five minutes, you are shown the door.
During lean time, expect the hours to be reduced for one or two months.
Overall a good company to start with but nothing much. However, there are many people, who have been working here for years. So you might hear different views.
Free Pizza during overtime
No certainty, management not supportive, work culture
Customer Service (Former Employee) – Markham, ON – 24 December 2017
Great people on my team, but we were all overworked. People or whole departments would disappear overnight. Due to “restructuring” or “cutbacks”. Those that were left had to take over those jobs too.
No one EVER gets raises and the starting pay was low to begin with. You are just a number to the higher ups. I saw so many people get fired during my years there. I knew it was just a matter of time before it was my turn.
Take a job here if you’re desperate, but don’t expect raises or job security.
Free coffee/tea, summer picnic, nice coworkers
Low pay, no sick days, you will be fired no matter how well you perform
Account Manager (Former Employee) – Toronto, ON – 19 September 2017
CDI is a good place for anyone in sales whether you are a beginner or a veteran, this is a good opportunity to grow. They offer excellent in house training and modern work facilities. The environment is full of supportive and friendly employees that makes each day enjoyable
Bilingual Customer Service Representative (Current Employee) – markham ontario – 5 April 2017
In a typical day in my last position I fulfilled customer support tasks as well as overseeing a common group task. Throughout the day I completed various administrative duties as well, including answering phones, drafting documents and emails, filing and greeting customers. I also provided strong customer service and resolved customer issues.
RMA tecknikan (Current Employee) – Markam / ON – 13 March 2017
CDI computers is good place to work as a beginner , we fix more than 45 computer a day Plus we do parts for RMA provide new parts for the customers. i learned how to fix computers really fast ( hardware and software ) , notebooks and tablets as well. and process RMA tickets managment not that good at CD ( not all of them ) I , for exmple i do more than 4 jobs at the same time , and my manager doesn't show any appreciation ( no management skills ) . the hardest parts of the job is you have to stay extra hours ( which i don't mind it at all ) and the salary really low in CDI . the most enjoyable part is the Pizza luch and BBQ on Summer time .
Account Manager (Current Employee) – 130 SOUTH TOWN CENTRE BLVD – 18 November 2016
Completely disorganzied. Counter productive marketing. I question how serious CDI is about being profitable when they let their departments fall apart and pay their Account Reps so poorly......poor pay....poor results
Computer Technician (Current Employee) – Markham, ON – 17 August 2016
I have so many good experience working in CDI Computers, we had annual BBQ party, Family picnic and Christmas party at Mandarin. When start joining the company, I don't even know how to open a PC or a laptop, but CDI helps me a lot to gain my experience, within 2 weeks of training, I can repair and install computers. The people is friendly.
Shipping and Receiving (Former Employee) – Markham, ON – 29 July 2016
I worked at CDI Computer Dealers full-time (More than a year), I did not feel that I had a secured job. Company won't recognize for your good job, even if you work hard, but they will ask you why you were late 2 minutes, maybe a good company for beginners not for experience workers, not really organized and lack of training. Worst management team I have ever seen, too many issues communication between departments, company wants to keep expanding without putting resources into each department to compensate for growth (extreme workloads on all departments)
I really tried to think of one
poor pay, unpaid breaks, bad management, so called managers look at you as you are their slave, no training, only 10 days vacation, no matter how long you've worked there
Former Employee (Former Employee) – Markham, ON – 4 March 2016
This place is awful to work at. I wouldn't advise it to anyone. Slave labour. Poor management. I would not wish this on my worst enemy. You will regret everyday working at this prison. Enter at your own risk. No room to grow and is too much work for one person for $11.50 an hour. You would be of more value at McDonalds. I'm sure they would treat you as such rather than being unappreciated by CDI.