Sales Associate (Former Employee) – Langley, BC – 3 July 2017
a fantastic work environment except for management who don't care about their employees would love to stay working here but they way they treat their employees is unacceptable, the most enjoyable part is definitely helping the customers. it makes me really happy to know I've helped someone
Fun environment working with staff and helping customers.
Sales Associate (Former Employee) – Langley, BC – 3 May 2018
I wish I could give 0 stars because that's what working at this place is.
Buy buy baby was actually once upon time great place to work at. It was so nice to help customers that appreciated it and as well first time moms and dads. The staff is great and we all had lots of fun. Unfortunately the management was horrible, they have people running a business who have no idea how to. They act so friendly but at the end of the day are so catty and childish. As long as you work and do what they like you are in their good books but as soon as you ask for them to accommodate you the answer is a big fat no! Being a baby store you would think they should understand having a family and a child to take care of but no they don't. They dont accommodate with schedule changes or needs. This place has so much turnover in staff and it won't stop until they get some new management.
Unique company culture and fantastic co-workers, at the cost horrible management
Sales Associate/Cashier (Former Employee) – Langley, BC – 22 July 2017
While I love the work environment/co-workers and the customer service knowledge gained, I cannot express how awful and unreasonable the management is. Typical shifts tend to be stressful due to high expectations from management and frequent short-staffing, causing disorganization and delayed breaks. The most rewarding aspect is being able to help customers during this special time in their lives. Unfortunately, there is a disconnect between the workers and management, due to their condescending and childish/drama-like behavior, which makes it difficult overall. For being in business for less than a year, the turnover rate is exceptionally high. I would not recommend this job to anyone due to the countless instances where management has treated the staff very poorly and have displayed an unwillingness to compromise.
buybuybaby is a great place to work with very good customers. Our company values customers and encourages employees to always focus on service
Sales Associate (Current Employee) – Edmonton, AB – 18 May 2017
A typical day is spend helping customers with registries and selecting product. We are trained very well in most areas of our store, so helping customers is easy. Our managers also take care of customers, working with us on the floor. The managers are understanding and fun. I like coming to work and appreciate our store and all the people working there. The hard part of the job is some people don't take their job seriously and do not come to work all the time. It's selfish and makes giving service for the rest us of, difficult.
Cashier (Former Employee) – Edmonton, AB – 22 April 2017
Some managers are selfish and hard to work with, making the job stressful. Short staffed in the evening, too many customers for the amount of associates. Not very flexible hours and no guaranteed days off. Managers change their minds and contradict each other, making it confusing as to what is supposed to be done.
Furniture Lead Hand (Current Employee) – Edmonton, AB – 6 September 2016
Working with Buy Buy Baby is the opportunity to grow. While working as team leader ,supportive team players helping each other to complete the tasks. Learned a lot from the organisation even from the co-employees, even learning new everyday helps improve and boost skills. Abilities to adapt to situation, customer queries, resloving problems, retaining consumer, preparing invoices, orders, answering calls, cash back ups, LOD shifts, Merchandising all include a part of job and interacting with the customers imparting knowledge about the products and cross selling in turn is a fun. Talking to customers is learning and enjoyable helping them what they are looking for and what is best for them. Customer satisfaction is the most important perspective from any point of view.