Associate Manager (Former Employee) – Alberta – 22 February 2018
The customers are fantastic people generally go in wanting to have a great experience. The issue with Build-A-Bear though is the district manager/ head office has unrealistic high standards that nobody follows unless someone from head office is there. As soon as someone isn't really watching them all the standards go out the window. So I would say the hardest part about this job is dealing with head office. But overall your day today is going in greeting guests getting to know them up selling them as much as you can and then on to the next. The people that work in the stores, the bear Builders the management are fantastic they're like a family and as soon as you have a preposition you are welcome with open arms.