Server (Former Employee) – Langley, BC – 29 January 2019
Worked at browns for over a year. I was hired on as a server but had to go through training as a host then expo. I then worked on expo for the next 6 months without seeing a single server shift. After being brought to their attention on multiple occasions I was finally given my server training shifts. After I completed that, I would still only receive two serving shifts a week (if I was lucky). Favourites are often given better shifts and more hours, they cut your hours so much that many people are forced to quit. Many managers were well-intentioned but with very little idea of how to keep their staff from seeking other employment.
Little hours for "full time" employees, unorganized management
Hostess (Former Employee) – Grande Prairie, AB – 18 January 2019
By far the best place I've worked and wish I could go back. Very organized and almost always busy. The team is very hard working an dedicated to making every customers experience the best. Always had a blast at work.
Assistant Manager (Current Employee) – Edmonton, AB – 30 November 2018
As a manager that was brought on with little experience I found the training process very detailed and not rushed. Its a great culture with fun staff who take pride in their work. It's exciting that there are more stores in development and I am hoping to be a General Manager one day. So far no complaints.
Senior Sous Chef (Former Employee) – Edmonton, AB – 20 November 2018
I put everything I had into this this company and in return got spat on in the face. Its a revolving door for both front of house and back of house staff who cant keep GMs of Chefs if there business literally depended on it. The Edmonton owners have a bunch of drunks and addicts running the head management team. I would start there to find out why nobody stays.
Server (Former Employee) – Fort St. John, BC – 10 November 2018
I was very fortunate to be part of the opening team of Browns Social House, Fort Saint John,BC. When opening day arrived it was exciting to put these new elevated standards of serving to the test. Management took very good care of us, ensuring that these standards were met. You could really feel the excitement throughout all departments of this fresh, trendy restaurant!!! I also would like to think that management took a great deal of time making sure that everyone's personality meshed well for optimal production during the hiring phase. Browns Social House taught me the importance of consistency, and how fun working in a face pace environment can be. Even on bad days. The most enjoyable part of the job for myself would be the strong team effort, from management right down to dish-pit.
dishwasher (Former Employee) – Saskatoon, SK – 9 November 2018
Working at Brown's socialhouse was a fun experience. The work environment there is very positive and friendly. The shifts were enjoyable with a workload that wasn't overwhelming. The best part about working there was that the employee's there were like a family.
Hostess (Former Employee) – Grande Prairie, AB – 13 September 2018
The restaurant was almost always busy and had several rushes even when other restaurants were slow. However, despite the rush, the management was warm and helpful and created an environment of teamwork. One of the best places I've ever worked.
Host and Server (Former Employee) – Sherwood Park, AB – 10 September 2018
Terribly managed restaurant that clearly doesn’t follow labor standards. Managers coerced young staff into “wanting” to go home if it was quiet. Labor standards says a shift is minimum 3 hours but Brown’s seems to think this law doesn’t apply to them. The turnover at this restaurant says it all.
Social Media Manager (Former Employee) – Maple Ridge, BC – 14 August 2018
I worked with Browns Socialhouse for about four years while I was finishing my undergrad. My managers over the years were always accommodating of my fluctuating schedule and more than encouraging of my studies. My coworkers became like my family as we saw each other so often, we were very fortunate to find such close friendships with one another. There were always opportunity for advancement. While I'm sad to leave such an amazing work environment, it was time for me to move on to something new.
Support Staff (Former Employee) – Edmonton, AB – 5 August 2018
A typical day of work was a waist of time they never gave me opportunities to teach me for my apprenticeship. They also never gave me enough shifts so i can get the hours for my apprenticeship.the management was completely out of control and disorganized. The hardest part of the job would be having to deal with the shear incompetence of the co-workers there. The enjoyable part of working their would have to be the friendly attitude they have.
Prep Cook/Line Cook (Current Employee) – Victoria, BC – 4 July 2018
Everyone treats you like family, no staff meals, and no benefits. High expectations for mediocre food. Could pay their staff more for the amount of work that needs to be done, friendly staff members, and a fun experience for new cooks
Host/Expo (Current Employee) – Lethbridge, AB – 29 June 2018
It's a fun place to work at and you learn a lot while working there no matter what your position is. Though some people on the management team could learn to be a lot more kind as to how to talk or treat their employees. Most days I end up feeling very upset or end up crying about to how I'm talked to by the management team somedays. They can be cheap with the amount of shifts they give you. If you're not on good terms with the management staff I feel as though one will never be able to get a promotion.