Shift supervisor position
Shift Supervisor (Former Employee) – Ottawa, ON – 20 July 2017
I was expected a little bit different from shift supervisor position. Basically, I got more responsibilities and work than others for extra 50 cents which is not worth it. The job is basically about cleaning and customer service. Bridgehead is really care about their look. Managers really help you to find a good and right schedule for you. It is pretty easy to get days off anytime you want but make sure you got someone who can take your shifts. As shift supervisor you need to make sure that employees do cleaning tasks, finish every day transition list and provide great customer service. If customer has any issues you the one who will deal with it. The job is pretty hard because it is 90% of the time is physical. There is no time to lean. The worst thing is people who you work with are getting lazy and basically you clean stuff after other people. Specially it is so hard to communicate with people who work at the store for years. They most of the time don't really care about the store. And if you are shift supervisor manager will ask from you not them.
Management at my store was really good. Every store is different. But my manager was really nice to everyone, and was trying to help every time when you have a problem.
The most enjoyable part was meeting nice customers. If you like talking to people, build relationship, this job is for you. Only customers will entertain your everyday routine at this job.
Free food (but only expired one), free drinks, free beans, flexible schedule
Unpaid 30 mins break, lots of cleaning; no health benefits