Thank you for your honest feedback. The role of a Care Aide is very much respected, needed and we know it can be challenging. To maintain a quality of care to our residents at all times, we are constantly ensuring we have staff available and always providing opportunities to those who want extra shifts.
In saying that, a Care Aide can always refuse an unscheduled shift (unless there is an emergency or circumstance beyond the employer’s control) and for those who are “casual” care aides, we do ask for availability to pick up shifts well in advance.
If scheduling has been an issue, please speak directly to your Leader and or your Human Resources Business Partner assigned to your location. We have multiple platforms where you can provide feedback internally your concerns and someone will respond back to you. We hope that there still is an opportunity to have open communication with you ongoing so you do not feel like there is no job security for you.
Thank you for your review. It makes us so happy to hear you leave work with a smile on your face! Our Recreation team are a vital part of our residents life and always ensure the work environment is fun, so thank you for all you do!
Thank you for your review and for all you do for our residents at Bria! We're happy to hear about your positive experience with your team on site as well as the HR team. We (HR) do our best to ensure we are always on hand to support our employees and leaders, and answer any questions that may come up.
Thank you for your review and the feedback on your leader! Every one of our employees is vital to ensure the residents get to live their best lives. We appreciate the hard work you do!
Thank you for your review. We always thrive to create a respectful and positive environment for all of our staff. The leaders on site as well as HR are always happy to support our leaders to ensure they are doing their best work for the residents and their employees.
Also the food is always a great perk and yummy!
We are glad to hear that you were fairly compensated for the role that you did and found the senior home was nice and clean. We pride ourselves in trying to keep up with a quality home-like environment for our residents and for their families who come and visit them.
It is, however; disappointing to hear that you did not have a positive working relationship with your Leader and expectations were not made clear to you regarding what was required from your role as that is usually set out during the orientation process.
We appreciate your comments. It helps the company identify any training gaps for employee and Leader as well as opportunities where we can improve the overall employee experience. We continue to encourage all of our staff and Leaders to utilize training material we have as well as courses to help develop their overall competencies in order to be successful in a work environment that is all about compassion and care.
Thank you for your response! We are happy you enjoyed working with your colleagues. Typically our Server's hours are 10:30 or 11 am to 7 or 7:30 pm. This is the time that the residents are eating, but our employees all work rotations so they are able to take time off! If this is still a concern please reach out to your HR Business Partner.