Server (Current Employee) – Edmonton, AB – 25 January 2019
I worked here for a very long time. Had tons of fun and learnt lots. I personally like the bar clientele and atmosphere much more than the dining area. I don't like how customers look down on you for just being a server when it really does take a special person. I guess that's why people go to school. That and benefits.
Server (Former Employee) – Etobicoke, ON – 14 February 2019
Boston Pizza took me in as a first time server and taught me the ropes. Today I am able to bartend, while serving tables in the restaurant as well as the lounge.
Server (Current Employee) – Calgary, AB – 12 February 2019
I work at the North Hill location right now and the management is so disorganized they totally forgot to schedule half the staff and now we're on here looking for second jobs. Needs new management.
Server/Waitress (Current Employee) – Owen Sound, ON – 8 February 2019
This is a super fun place to work. Everyone is super fun and great to work with. Very flexible hours for students. being cross trained is normal. Worst part is trying to learn the menu since it is HUGE.
Server (Former Employee) – Sherwood Park, AB – 31 January 2019
I found scheduling very difficult as no one was ever happy with the amount of shifts given. It was always a great energy with coworkers. Management never seemed to be in agreement, they were always contradicting each other and could not handle work place problems properly or professionally.
Server (Current Employee) – Cambridge, ON – 25 January 2019
I have been working for Boston pizza for a number of years. I have had my good and bad moments like anyone has had in their jobs. It has defiantly been a good experience for the most part. I have enjoyed getting to know the regulars and the people that I have seen come and go working there. Great place and Great food!
Lounge Server (Former Employee) – Edmonton, AB – 23 January 2019
The Ellerslie location was one of my favorite jobs. Management there treated you as a family member and always seemed knowledgeable. I loved going to work everyday as there were lots of regulars and the employees made the atmosphere fun.
Server/Supervisor (Former Employee) – Drumheller, AB – 13 January 2019
staff was very welcoming and supportive, very fast paced work environment, consistent work hours, enjoyable work environment, learned how to make all house drinks and standard cocktails, set and bussed tables, sat customers, ran food and drinks to tables, changed kegs, restocked products when needed, hardest part of the job was handling big parties and serving 8+ tables at one time, and the most enjoyable part of work was the people I got to work with!
SERVER (Former Employee) – Niagara Falls, ON – 4 January 2019
It was a fun fast paced environment. If you needed extra money you could always pick up an extra shift and leave with money in hand. Management and owners were very proactive.
Server (Former Employee) – Blackfalds, AB – 4 January 2019
*great customer service skills *team building exercises *approachable management *being on your feet all day/shift definitely hardest part of the job but very rewarding
Server (Former Employee) – New Westminster, BC – 14 December 2018
most of days are dead however most of the people there are fun to work with. management need a lot of improvement. learned a lot from this place though
Server (Former Employee) – Kitchener, ON – 10 December 2018
Very high stress high rewarding job. I loved going to work everyday because my co-workers and I got along so well. Tips were good and worth all the stress
Server (Former Employee) – Cochrane, AB – 13 November 2018
Excellent place for someone to learn how to serve because of the knowledge such a big company has. They have an extensive training program which I found extremely helpful.
Server (Current Employee) – Edmonton, AB – 13 November 2018
Very fun and enjoyable place to work! I get treated very fairly in regards to management and other staff memebers. Busy nights are always the best nights. The food and atmosphere at Boston pizza is just overall really amazing. This job has provided me with many experiences and has taught me so much that I could take to other job opportunities in the future.
Waiter (Former Employee) – Vaughan, ON – 7 November 2018
I learned that being able to mange your time and being an attentive and listener is important in this work place. I always was happy and positive in this workplace culture. When times gets busy and stressful during the weekends it gets quite difficult, but being able to mange your duties, responsibilities and keeping our customers satisfied is our priority. The most enjoyable part of the job is the atmosphere and the great support system of staff who always have your back when you need them.
Server (Current Employee) – Calgary, AB – 6 November 2018
The servers at Boston Pizza are absolutely phenomenal, genuinely good people. Management were immature and couldn't communicate well with their employees. Food was okay but the staff was what made it a good place to work.
Server (Former Employee) – Calgary, AB – 6 November 2018
Management are very unorganized, do not provide proper training, most of the managers are also the lounge servers and all other servers seem quite miserable or unsatisfied with their job. They had girls opening and staying past the time their evening girls would be cut. Rarely received 3 hours.
They had very high server turnover which was a bit of a red flag, I know understand. They will let you go over very petty and subjective things and even over gossip. You are required to tip bar even on days where there is no bartender - obvious management is keeping it.
Pros
Food discount is okay
Cons
Poor management, bad work environment, poor quality of training and assistance, uncomforable and uninviting work envoronment.
WAITRESS (Former Employee) – Drayton Valley, AB – 5 November 2018
The staff was rude. Management was poor. Poorly organized. Not up to health standards. Glad when I left position. Wish it was a better experience overall.
Server (Former Employee) – Toronto, ON – 3 November 2018
Good service Good food, Good management It is not a stable job and I am Vegetarian, not good working at the restaurant that is serving meat. It provides good working environment for staffs, very organized, well managed franchise.
Server (Former Employee) – Markham, ON – 13 October 2018
major mackenzie location in markham has the worst management i have ever experienced in the hospitality industry. there is no sense of teamwork and no sense of urgency or want from the staff to even be there. horrible place to work.
Great environment, customers and co-workers. Management needs major improvement.
Server (Former Employee) – Winnipeg, MB – 9 October 2018
I worked at Boston Pizza for almost 4 years doing a variety of things, I loved the customers and seeing regulars. I loved seeing other people happy! 80% of the people became great friends and still are. Unfortunately we were at a location where managers lacked productivity and the GM was extremely unprofessional while led to me leaving.