Booking.com Employee Reviews

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Jail time
Customer Service Executive (Current Employee) –  Toronto, ON14 March 2018
The customer service executives are the lowest in the hierarchy and are treated so. They clearly mean that employees are replaceable. There is a garb of fake value. But if one thinks for a minute, they might find it stressful.
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Fun culture and coworkers
Account Manager (Current Employee) –  Vancouver, BC30 January 2017
There is a greater emphasis on work/life balance now than there has been in the past. What's great is that bonuses are based on team performance, rather than individual, so there's a good camaraderie in our office. The company does skew young, and you do need to be adaptable as things tend to change quickly. There's a strong focus on company culture so it has implemented things like freaky Fridays, team lunches, team outings to improve morale. While those are appreciated, the pay is still lower than industry standard, and could be improved upon.
Pros
Free snacks, monthly drinks, annual party in Amsterdam, matching RSPs, full benefits
Cons
Not many opportunities for advancement locally, lower pay than industry standard
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Very nice Environment
Material Handler (Former Employee) –  Bolton24 January 2014
It is a very good environment and i had met a lot of unique people...
Pros
every three months we go out for Lunch treats
Cons
3 hours
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Poor Culture
Sales Coordinator (Current Employee) –  Vancouver, BC20 December 2012
They promise you a lot and take a lot, over work so salary/pay does not equate to being very good. You basically sit at a desk with a headset on all day talking to customers. They discuss advancement but it never happens. Very mundane tasks over and over.
Pros
weekends off for now
Cons
everything else
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Overall rating

3.8
Based on 407 reviews
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Ratings by category

3.7Work/Life Balance
3.8Salary/Benefits
3.4Job Security/Advancement
3.3Management
4.0Culture

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