Bond Brand Loyalty
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Bond Brand Loyalty Employee Reviews

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3.0
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Productive intense
This is a digital factory.The training was jump-in, sink or swim and collaboration of the group we were hired with was important to learning. It was ok but would not go back.
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1.0
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Culture is lacking
Management are overworked, lacked people management skills and dont have time to support/develop employees.

All employees are overworked, treated like cattle.
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5.0
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Fun and flexible workplace
The key benefit that Bond offers for brand ambassadors is the ability to choose your own schedule. When shifts are released (twice a month) you can select which days you would like to work. This offers great flexibility when coordinating social life, school, and other jobs.
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5.0
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Great people
As with most places, the people that the company attracts makes the place either a great place to work, or a terrible one. Bond manages to bring some really talented people together.
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4.0
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Fast paced company with a great culture
A client-oriented and fast-paced company with a great culture. Some solutions clearly missing documentation which makes onboarding of new hires more difficult, but colleagues are helpful.
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1.0
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Absolutely Toxic Event Department
Completely disorganized
Manager had never managed an event

Staff yelling at each other

No support

Work until 3am on some projects

Was astounded that a large corporation was run so poorly

No process

No team

Highest turnover rate I’d ever seen

Disgruntled employees
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1.0
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Toxic
The norm in this company is that everyone is overworked and overstressed. Managers play favourites and people are ready to throw each other under the bus to avoid responsibilities. Don't be fooled! They talk the talk but don't walk the walk.
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4.0
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So far so good
A typical day is like:
Check in => start taking inbound calls => lunch hour => check out.


The work place culture is pretty nice, people can become friends. Also the office is comfortable for workers.


Hardest part of the job is to maintain the work life balance because i always off at 9pm.
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5.0
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Productive and career growth
I worked in Digital Development and had a great time with working and learning some new techniques and SQL.
Gym, food at nominal rate in cafeteria, pool, and other funstuff on occassions. I really miss working at BBL as I made many good friends.
Pros
Best opportunity provider for career growth
Cons
Long hours
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5.0
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Productive and great place to work
Lots of great talented people and I enjoyed coming in to work. Had great clients and great projects. Has a cafeteria with the prices subsidized and a gym and yoga.
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4.0
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Productive and fun workspace.
Interesting work on multiple loyalty solutions
Great culture, lots of events

Great people to work with

Good life work balance

Management is very private
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4.0
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Fun environment, easy going
Limited opportunity for growth, but great work atmosphere/ culture. Working in the call centre- you are not entitled to benefits unless you are hired full time (which does not happen often)
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4.0
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Good company to work with.
I worked there for 3 years as a Technical BSA and it was fun to work with experienced team members and managers.

Everday new and unique opportunities to work on, for different clients.
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5.0
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Productive Environment with a Good Management
Working at Bond gave me the necessary skills to manage both my work life and my student life. The managers and fellow team members were always accommodating.
Pros
Free Lunches
Cons
Varied Breaks
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3.0
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Okay experience
- in charge of clients
- unrealistic/bad hours

- some fantastic supervisors, some horrible supervisors

- high stress situations

- great culture

- great management
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1.0
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Dingy and a Scam-like environment.
12-9 for all new hires forever. Everyone else gets day shifts. Caf is closed after 3pm so if you start at 12 you don't have access to any food unless you drive off-site which takes out 15 minutes of your time since it's located in the middle of the worst rush-hour traffic.
Management are suspiciously private. The outdoor patio is nice. The wash room upstairs is nice as well but only for ceo and executive team. Lower level associates get the old and dirty washroom. Social outings are just for executives and management's favourite employees. All new employees can't take part in social outings because new employees don't deserve to be treated as equals right? It's just a bunch of post-secondary failures stuffed into one building and finding anyway they can to seem more accomplished than newer employees. My suggestion...go find a job that actually cares about your growth and presence in their company.
Pros
On-site gym
Cons
Gym looks like it's from the 90's, dirty and outdated call centre and lower-level.
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3.0
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Highs and Lows
Although the company does a great job keeping morale up with numerous employee events, company wide meetings and overall fun, the place remains a revolving door that believes "work hard, play sometimes" environment. A good notch on your resume, but unless you've strongly established yourself there, don't expect to stay long
Pros
Employee events and positive work culture
Cons
Job security
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5.0
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Great team work
Great team work

PROFILE

Cisco and CompTIA Certified IT Professional with over 10 years of experience in providing L1 and L2 support services in troubleshooting network and end-user issues. Experience in working as IT Technical Support Specialist in Real Estate sector, and IT support Companies.

• Strong hands on experience in incident tickets, problem and management processes using Service-Now ticketing application and remedy solution.

• Detail oriented, organized, works well under pressure on multiple priority tasks.

• Excellent communications skills, ability to liaise with all stakeholders including management, external clients, international vendors and technical teams.

• Supported MS Active Directory, and Office 365

• Maintained Active Directory, DHCP, backup servers with other IT personnel to solve network and end user problems as needed

• Experience working and providing offsite support in incident management

• Recipient of Star performance award in recognition of the outstanding support in implementing Cisco voice system at First Real Estate (offsite location)
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5.0
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Good day at work
• Participated with in the member advocates team with customers’ redemptions, points balance, and other account inquiries.
• Dealt with average inbound calls of 50 per day from members regarding questions about their loyalty program. Some common questions were about how to access their account or navigate the website.

• Dealt with educating members on the benefits of their program.

• Solved problems using various tools and resources to deliver the best customer experience.
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3.0
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Company has pool table, gym .
Working with various loyalty and redemption project was very interesting.
Trouble shooting and interact with project manger was fun.

Month end and year gets very stressful.

Team event in department and company event was always fun .
Pros
free lunch at year end also at kick off.
Cons
Have to work long hours at month end and year end
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1.0
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work life balance is not great and managers can't manage resources well
Turn over is fast, new employees are struggling as there is no proper on boarding. Very disorganize everywhere and managers/ directors don't know how to manage career aspirations of each employees. No mentorship at all. One on one is always about projects not about the people who work hard for the company.

It is time to move on for me.
Pros
free parking, standard benefits, subsidized cafeteria, lots of events
Cons
mediocre salary, do as I say boss, undocumented business process, politics, no career path
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