BMO Financial Group
3.8 out of 5 stars.
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Customer Service Representative hourly salaries in Canada at BMO Financial Group

Job Title
Location
9% Above national average
Salary estimated from 12 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: August 7, 2021

Job openings matching Customer Service Representative in BMO Financial Group

  1. Mississauga, ON
    Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
    17 hours ago
  2. Surrey, BC
    Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
    2 days ago
  3. Toronto, ON
    Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
    2 days ago
  4. Vaughan, ON
    Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
    17 hours ago
See all jobs matching Customer Service Representative in BMO Financial Group
Reviews about Pay & benefits for Customer Service Representative at BMO Financial Group
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Salary/Benefits
Job security/advancement
Management
Job culture
Lots of favoritism
At first you will feel excited especially if being a teller is new to you. Again, as a teller you are a bottom feeder and nothing else so if you want to make more money you have to climb the ladder. You will go from being a teller to perhaps a financial manager, customer service manager, assistant manager, branch manager etc. Off course this is sped up depending on who you know, not what you know. I had a supervisor that didn't know anything about their job and was only there due to brown-nosing and sales. Essentially only a sales person and made it just for that factor, with no knowledge. Circling their finger on a screen when customers asked questions, locking their computer and running off to a superior all the time to answer a customers' question. I had to work shifts I didn't want to because I was 'trusted' to do so, as I was told. Someone else received better shifts- their spouse worked at another branch so that had a lot to do with it. Most tellers are set up for failure and then when you move on ahead you still won't have knowledge. If you want to move up anywhere you have to put in the hours on your own time, as I was told. Sit in with a financial manager, for example, see the transactions and listen to conversations and take notes (all while being on your lunch break). So it all depends on how much you want to commit your free time to this job. Being a teller aka bottom-feeder, you are pretty much disrespected. The entire job is sales focused. So don't believe in 'customer' service or experience etc. The only benefit is that you aren't working night-shift. You - 
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Pros
Work experience
Cons
Long hours, lack of knowledge at branch level
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Too much work for so little pay
Management does not care, if you want your pay to be raised they’ll increase your target. And it’sa target that is not even reachable. They just pile a workload for you but don’t want to pay you the extra hours but must be finished at a specific deadline. Whenever they have anonymous surveys for employees, it’s not really anonymous. HR and Head Management have access. Just don’t work here.
Cons
Little pay
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Friendly
Can be a great place to work, wages are low and not much room for advancement, easy going environment. Hardest part of the job is disappointing customers.
Pros
Great hours
Cons
Low wage
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How much does a Customer Service Representative make at BMO Financial Group in Canada?

Average BMO Financial Group Customer Service Representative hourly pay in Canada is approximately $17.82, which is 9% above the national average.
Salary information comes from 97 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.