really low salaries, incentives very poor (less then 1%yrly)
collections (Current Employee) – Mississauga, mcc – 5 December 2013
long hours repetitive unrealistic metric targets Poor incentives non commission less then 1% yearly increases sick days but not allowed to use them (yes they call you to come in after you call in sick) pay docked for not clocking in on time but hey take your time leaving "btw your review is due in 5 days but use up your lunch to complete it." "Surprise, we are changing your job description and youll have a heck of a time advancing now" "Sorry guys i know we promised but; Pay freezes" "im sorry we filled the position but your welcome to find it posted externally under contract thru an agency"
great benefits, company shares for those who get paid well
low salaries, hard to advance, lack of good management
Senior Service Representative (Current Employee) – Toronto, ON – 17 April 2018
Hold full accountability in conducting daily collateral trades, as well as processing fund switches, redemption and releases of certificate, nominee and assigned mutual fund units Keenly determine problems on operations through ethical procedures and professional judgment Efficiently handle close loan task, new collateral set-up and service request processing, as well as audit and reconciliation activities in adherence to set-forth priorities and deadlines Perform thorough investigation and provide prompt resolutions and recommendations to senior team members regarding complex issues on internal business partner and external customer inquiries, business process efficiency and quality control in existing procedures