BMO Financial Group Employee Review

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really low salaries, incentives very poor (less then 1%yrly)
collections (Current Employee) –  Mississauga, mcc5 December 2013
long hours
repetitive
unrealistic metric targets
Poor incentives
non commission
less then 1% yearly increases
sick days but not allowed to use them (yes they call you to come in after you call in sick)
pay docked for not clocking in on time but hey take your time leaving
"btw your review is due in 5 days but use up your lunch to complete it."
"Surprise, we are changing your job description and youll have a heck of a time advancing now"
"Sorry guys i know we promised but; Pay freezes"
"im sorry we filled the position but your welcome to find it posted externally under contract thru an agency"
Pros
great benefits, company shares for those who get paid well
Cons
low salaries, hard to advance, lack of good management
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Senior Service Reprsentative
Senior Service Representative (Current Employee) –  Toronto, ON17 April 2018
 Hold full accountability in conducting daily collateral trades, as well as processing fund switches, redemption and releases of certificate, nominee and assigned mutual fund units
 Keenly determine problems on operations through ethical procedures and professional judgment
 Efficiently handle close loan task, new collateral set-up and service request processing, as well as audit and reconciliation activities in adherence to set-forth priorities and deadlines
 Perform thorough investigation and provide prompt resolutions and recommendations to senior team members regarding complex issues on internal business partner and external customer inquiries, business process efficiency and quality control in existing procedures
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It can be a frustrating job
Customer Relations Specialist (Supervisor) (Current Employee) –  Mississauga, ON17 April 2018
Not the worst place to work, you can move up if you are good with your managers, even if they are not so good to you. Other co-workers make it fun. Good benefits
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Overall rating

3.8
Based on 1,549 reviews
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Ratings by category

3.7Work/Life Balance
3.5Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture