BMO Financial Group Employee Review

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Tough work
Call Centre Agent/ Collection Officer (Former Employee) –  Mississauga, ON21 October 2013
Headaches...call centre is tough...

but everyone was respectful
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Senior Service Reprsentative
Senior Service Representative (Current Employee) –  Toronto, ON17 April 2018
 Hold full accountability in conducting daily collateral trades, as well as processing fund switches, redemption and releases of certificate, nominee and assigned mutual fund units
 Keenly determine problems on operations through ethical procedures and professional judgment
 Efficiently handle close loan task, new collateral set-up and service request processing, as well as audit and reconciliation activities in adherence to set-forth priorities and deadlines
 Perform thorough investigation and provide prompt resolutions and recommendations to senior team members regarding complex issues on internal business partner and external customer inquiries, business process efficiency and quality control in existing procedures
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It can be a frustrating job
Customer Relations Specialist (Supervisor) (Current Employee) –  Mississauga, ON17 April 2018
Not the worst place to work, you can move up if you are good with your managers, even if they are not so good to you. Other co-workers make it fun. Good benefits
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Overall rating

3.8
Based on 1,549 reviews
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Ratings by category

3.7Work/Life Balance
3.5Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture