BMO Financial Group Employee Reviews

Completed 16 best years of my life working at BMO. Very understanding and appreciative management with an excellent work life balance. Would recommend BMO as a great place to work

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Management only look after their friends first, like in many organizations.

Capital Risk Analyst – Senior Risk Reporting Specialist (Former Employee) - Toronto, ON - 3 December 2023

Management only look after their friends first, like in many organizations. If you are not pals with your manager you can count on a very stagnant career.

Pros

mediocre salary at best

Cons

working long hours, evening, weekends, no appreciation for strong work ethics

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Jobs at BMO Financial Group

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It’s a good way to learn

CSR - Customer Service Representative (Former Employee) - Tillsonburg, ON - 1 December 2023

You’re often expected to figure things out alone since they’re always short staffed.Management is very on and off and I didn’t appreciate the drama but it was a good learning experience

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Good place to start

Customer Service Representative (Current Employee) - Ottawa, ON - 29 November 2023

Great benefits, but as with any customer service role, customers can be challenging to deal with (this also largely depends on the specific branch you are in)

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Good company to work for

Analyst (Former Employee) - Toronto, ON - 24 November 2023

It is a good company to work for. Good people to work with. The system is a bit old but I think it is common in the banking industry. Great culture. Recommend

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Insights into BMO Financial Group

Based on 371 survey responses

What people like

Ability to learn new things
Inclusive work environment
Feeling of personal appreciation

Areas for improvement

Fair pay for job

Meilleur employeur jusqu'à présent

Conseiller principal (Current Employee) - 2959 rue king-ouest sherbrooke - 23 November 2023

Je suis ravi de travailler chez BMO je suis valorisé et je me déveleoppe rapidement. Je me sent soutenu par ma direction et mes collègues. C'est un environnement propice à l'avancement.

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Low pay and tough targets

Personal Banker (Former Employee) - Brampton, ON - 21 November 2023

Difficult environment, micromanagement and poor pay. Customer service was horrible and the focus was on filling appointments and not servicing the needs

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Stressful

Personal Banking Associate (Former Employee) - Work from Home - 20 November 2023

Fun place to work Stressful Too many calls Management was alright Good coaching Good leadership My manager was not very nice But they have good growth opportunities

Pros

Motivational management

Cons

Long hours

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good place to work and stay

Customer Service Representative (Former Employee) - Toronto, ON - 19 November 2023

What is the best part of working at the company?team environment, manager, time flexibleWhat is the most stressful part about working at the company?when facing the tough customersWhat is the work environment and culture like at the company?very good and very welcome new employeeWhat is a typical day like for you at the company?busy but learn new things everyday

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Emploi très exigent et pas toujours facile !

Conseiller en carte de crédit (Former Employee) - Montréal, QC - 17 November 2023

J'ai été 11 mois en télétravail comment agent au carte de crédit j'ai beaucoup aimé mon équipe. Comme mentionner ailleurs ici dépend de l'équipe que tu as ! Manager très hypocrite et si ton temps d'appel est pas bon tu vas vite te faire''dégommer'' si tu es le style de personne à toujours bien faire les choses et de pas ''bullshiter'' tes clients je te conseil pas ce travail. Car, la moitier des agents son focus sur le temps d'appel pour leurs bonus et raccroche souvent la ligne au nez des clients ou te transfert l'appel sans plus d'explication.

Pros

Assurance, télétravail, Team works

Cons

Objectif, aucun intérêt du client sauf pour les ventes

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Good benefits

Analyst (Current Employee) - Montréal, QC - 16 November 2023

Pension plan you contribute 4% and they contribute 6%Employee stocks option you cont 6% in RRSP they contribute 3% non regGood health benefits as well and you are enrolled right away with no waiting period.

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Poor management

Senior Software Developer (Former Employee) - Toronto, ON - 15 November 2023

Experienced hardworking developers are treated the same way as people who have no experience or don't work. If you're experienced and work fast, you'please get more tasks and no raise.

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Good culture

Program Manager (Former Employee) - Toronto, ON - 14 November 2023

People were great and there was a focus on development. I learned a lot from leadership and my colleagues. Would definitely recommend this as a great place to work.

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Really friendly envrionment

Customer Service Representative (Former Employee) - Windsor, ON - 14 November 2023

Management was very helpful and kind through the training process. Learned daily financial duties like wires and debit card replacements. I recommend the pace to anyone.

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Competent and positive culture

Manager (Former Employee) - Toronto, ON - 13 November 2023

Overall the team was skilled in daily tasks and management was supportive of learning and development culture. There were many new staff joining during a growth period so everyone was learning together.

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Beaucoup de travail et beaucoup de confrontations avec les clients

Personal Banking Associate (Former Employee) - Ottawa, ON - 13 November 2023

Honnêtement c’est une bonne compagnie, c’est sur qu’elle n’est pas parfaite, mais tu peux facilement aimer venir au travail tous les jours si tu as un bon gestionnaire. Comme pba ton rôle c’est juste aprés les tellers. Je trouve que ce rôle demande un effort qui n’est pas assez récompensé (la paie). On te fait croire que t’es en première ligne pour gérer le service à la clientèle mais ensuite tu dois être un vrai conseillé financier pour eux, et faire beaucoup de vente et il y a une pression. Heureusement j’avais une bonne gestionnaire qui déguisait cette pression avec de l’encouragement. Le travail n’est pas dure si vous avez de l’expérience dans la finance ou que vous avez fait des études en finance. Parce que c’est beaucoup de gestion financière, comment gérer son crédit, ses financements, ses investissements. Moi j’ai beaucoup aimé Je donne pas 5 étoiles parce que en tant que pba je trouve que t’es pas bien former avant qu’on te lance dans la vente. Il faut faire du travail personnel, se former tout seul pour y arriver

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Challenging but rewarding work experience

CSR - Customer Service Representative (Current Employee) - Barrie, ON - 13 November 2023

The position requires a lot of regulatory oversight/scrutiny, but can be very personally rewarding when seeing the difference you make in some of your clients’ lives.

Pros

The best of BMO perks

Cons

Customers can be draining

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Trashh and stressfull

Bank Teller (Former Employee) - Ottawa, ON - 11 November 2023

Its was rough very bery rough out there and without any helpfull people to help me improve i had to learn and do everything on my own without any hrll from anyone

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Fair

CSR - Customer Service Representative (Former Employee) - Winnipeg, MB - 9 November 2023

Staff is friendly for the most partFair place to workDecent rate of payUnderstanding of work life balance along with showing value to employees. I think like all companies it would always be nice to have a higher pay.

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It was fun!

Accountant (Former Employee) - Surrey, BC - 9 November 2023

I didn't mind working here at all. Pay was good and time off was easy to acquire for me. Benefits are also pretty good, would definitely recommend working for them.

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Can be good if in the right team within Tech and Ops

Independent Contractor (Current Employee) - Toronto, ON - 9 November 2023

It is a conservative bank and there is a culture of prudence. But overall BMO is a well run bank. The experience can be good if in the right team. Promotions are few and far between. But the tech stack is well set up and run for data science folk.