You'll do great if you're a robot
Team Lead (Former Employee) – Calgary, AB – 16 October 2017
They expect you to be a robot type employee. Scripted. If you don't follow policy they have once a week mystery shops and if you fail, you get WRITTEN UP (even if the customer said they had a good experience).
No room for advancement, poor pay (bluenotes does not give raises unless minimum wage goes up). I worked for the company for 6 years, and never received a raise. I was a key holder and when minimum wage went up they refused to give me a raise.
You get write ups for everything and anything.
Open door policy is non existent, whenever you go to someone nothing gets done. Or it gets back to the person and the work environment becomes hostile.
The work environment is awful, they believe in one person coverage in order to save money, and are upset at you when you are unable to greet, be on till, help in fits, do stock, do visual even when its really busy.
The job was stressful, the pay was not worth it. You can find better companies that will actually value and respect you as a person and not treat you like a robot.