I worked at the offsite welcome center in Orlando and sometimes traveled to the resort when needed. Management is terrible. The supervisor at the WC did not like to accommodate your schedule. She told me she didn't care that i was going to school because she was more worried about her schedule. There is a lot of favoritism at the job so if you gotta watch your back. There are employees who sit and do nothing all day, employees who always get morning shifts, and employees that leave with the supervisor during the shift and don't come back for hours. The job itself is pretty chill because you don't get a lot of guests coming in and you basically spend the day browsing on the computer and listening to music. sometimes, we played cards in the back with the supervisor. However, when it does get busy,its gets crazy packed and most of the times guests are complaining about tour times. You spend most of your day with customer service on the phone if you deal with an angry customer. co-workers are OK, depending on who you talk to. Job security is very low because they will start to lay off employees out of nowhere.Would i ever come back? NO. It's not worth it.
slow pace, co-workers, potlucks
poor management, no training, favoritism, no flexibility